The comprehensive competitiveness of the company's business can be improved, and the competitiveness can make people progress continuously. Only by constantly improving the comprehensive competitiveness can the company do its business better. The following is some information I have compiled for you about improving the comprehensive competitiveness of enterprise business. Let's have a look!
Improve the comprehensive competitiveness of the company's business 1.
Support the real economy and serve corporate customers.
It is necessary to speed up the transformation of public business operations and continuously improve the service capabilities of outlets for public business.
Improve the service level of outlets to the public.
The key is to strengthen the construction of network marketing team. Establish the marketing mechanism that the person in charge of the outlets is fully responsible for the company's business, and the lobby director assists the person in charge of the outlets to complete the implementation of marketing activities. Each outlet is equipped with a 1-2 company marketing account manager team system, which is responsible for the marketing, maintenance and specific business operations of the company's customers; It is necessary to improve the marketing ability of network personnel through the training of network director, company account manager and company business teller.
Improve the service level of outlets to the public.
It is necessary to effectively improve the satisfaction of public customers. Fully promote the business processing system of opening customers and products, and customers will sign and seal the printed application form after optimization and integration at one time, and quickly complete all applications for opening public products; It is necessary to improve the use of the business section of the super counter company, greatly reduce the company's business processing time, and actively guide customers to use self-service equipment to handle their own business.
Improve the comprehensive competitiveness of public utilities. Put forward the management strategy of "stabilizing old households, expanding new households and tapping other households"
Effectively expand the new growth point of corporate deposits and achieve good results.
On the one hand, the bank actively strengthens the contact with the relevant departments of the local government, pays close attention to the information of new investment enterprises, renovation and continued construction projects, and formulates marketing strategies and plans in combination with the key projects and target customers that have been discharged. On the other hand, pay close attention to the sources of new account-opening enterprises and upstream and downstream units, and catch a number of new households from them, so that new households can be expanded into new deposits for corporate business.
At the same time, efforts should be made to straighten out the process and improve the efficiency of handling the company's business.
It has brought a series of related work to the development of corporate accounts, and the bank has improved the efficiency of corporate business through rationalization of processes and refinement of division of labor. First, set up the company's business counter, and choose the teller with comprehensive business quality and good risk control ability as the low-counter teller to be fully responsible for the company's business. On the one hand, it effectively realizes the business diversion, improves the operating efficiency of the cashier, and on the other hand, it optimizes the company's business process. The second is to strengthen the function of account manager. The corporate account manager of the bank is the account product manager, who is mainly responsible for corporate account marketing, corporate business training and corporate account customer maintenance, which effectively promotes the expansion of corporate accounts and the development of corporate business.
Constantly improve service measures to promote "expanding households and increasing efficiency"
On the basis of standardizing and refining the business environment and service etiquette, the sub-branch has formulated unified service process standards and requirements, strengthened staff training in various ways, integrated service standards and standardized processes into staff's daily service behavior, established a dynamic post management mechanism with smooth flow, rationally allocated human resources, and effectively improved service capacity and efficiency. At the same time, employees are familiar with the process of enterprise account settlement, and make different marketing services according to different customers, so as to quickly promote the work of expanding customers.