Perhaps some symbols are not allowed by the system, and may be illegal symbols. Just delete it. If it still doesn't work, you can contact the local bank staff.

Illegal symbols: such as single quotation marks, double quotation marks, semicolons, spaces, etc. General Chinese characters and some symbols or some sensitive words outside English. It may be an illegal character. There are also some unset characters, such as pound sign, percent sign, greater than sign, less than sign, etc. If it is not set as available, it is also called an illegal character.