Star rating is the basis for customers to enjoy preferential services from ICBC. From high to low, it is divided into six grades: seven-star, six-star, five-star, four-star, three-star and quasi-star, and VIP service can be enjoyed above five stars. The higher the star rating, the more benefits you enjoy.
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(1) Ways to improve ICBC's star rating
When ICBC handles deposits, loans, investment and wealth management (including funds, wealth management products, national debt, insurance, foreign exchange, gold, etc.). ), credit card consumption, off-site and inter-bank remittance, off-site deposit and withdrawal, etc. , can be rated as a star according to business volume. The more business it handles, the more it helps customers improve their star rating.
(2) Calculation method of deposit starting point value
For savings deposits, the star point value will be calculated according to the average daily balance of 6 months. Among them, demand deposits can get 135 star points per 10,000 yuan, time deposits (including lump-sum deposit and withdrawal, education savings, lump-sum deposit and withdrawal, interest-bearing deposits and large deposit certificates) and provident fund deposits can get 100 star points per 10,000 yuan.
China Industrial and Commercial Bank-Intelligent Customer Service-Introduction of Three-star Service
China Industrial and Commercial Bank-Intelligent Customer Service-Star Introduction
Industrial and Commercial Bank of China-Intelligent Customer Service-Calculation Method of Deposit Threshold
China Industrial and Commercial Bank-Intelligent Customer Service-Ways to Improve Star Rating