1. Basic knowledge of funds?
(1) What is a fund?
Securities investment fund (referred to as fund) refers to a collective investment method that pools the funds of many investors to form independent property, which is managed by the fund custodian and the fund manager, sharing benefits and taking risks in a combined way.
(2) The difference between funds and other financial instruments such as stocks, bonds and savings deposits.
(3) Fund classification?
1. According to different operation modes, it can be divided into closed-end funds and open-end funds. ?
Closed-end fund refers to a fund operation mode in which the fund share is fixed within the term of the fund contract, and the fund share can be traded on a legally established stock exchange, but the fund share holder may not apply for redemption.
Open-end fund refers to a fund operation mode that the fund share is not fixed and can be purchased and redeemed at the time and place agreed in the fund contract. ?
2. According to different investment objects, it can be divided into stock funds, bond funds, money market funds and hybrid funds?
According to the classification standard of fund categories in the Measures for the Administration of Securities Investment Funds, more than 60% of fund assets are invested in stocks. More than 80% of the fund assets invested in bonds are bond funds; Money market funds only invest in money market instruments; Investing in stocks, bonds and money market instruments, but the ratio of stock investment to bond investment does not meet the requirements of stock funds and bond funds, is a hybrid fund. These fund categories are listed as follows: stock funds, mixed funds, bond funds and money market funds, that is, stock funds have the highest risk return and money market funds have the lowest risk return.
3. Special types of funds?
(1) series funds. Also known as umbrella fund, it refers to a fund structure in which multiple funds * * * use a fund contract, the sub-funds operate independently, and the sub-funds can be converted to each other.
(2) Capital preservation fund. It refers to the use of portfolio insurance technology to ensure that investors' investment goal is to lock in downside risks and strive to obtain potential high returns.
(3) Trading open-end index funds (ETFs) and listed open-end funds (LOF). Transactional open-end index fund, also known as exchange-traded fund (ETF), is an open-end fund listed and traded on the exchange, with variable fund share. Listed open-end fund (LOF) refers to an open-end fund that can purchase and redeem fund shares in the OTC market, and can also trade, purchase or redeem fund shares in the exchange (OTC market).
(4)QDII funds. It is a kind of securities investment fund with overseas securities market as its main investment field. Investors can subscribe and purchase in foreign exchange such as RMB or USD, and get corresponding investment income while taking corresponding investment risks in overseas markets. The biggest difference between QDII funds and ordinary securities investment funds lies in the different investment scope.
(4) Fund rating?
Fund rating is to analyze the fund products according to certain standards, so as to evaluate the advantages and disadvantages. When investing in funds, investors can refer to the results of fund rating appropriately, but they must not take fund rating as the only basis for selecting funds. In addition, the fund rating is an evaluation of the past performance of the fund manager and does not represent the long-term performance of the fund in the future.
According to the principle of sales applicability, the company will carefully investigate the fund managers and evaluate the risks of the fund products.
Conservative investors can only match low-risk products.
(5) Fund fees?
Fund expenses generally include two types: one is the expenses borne by fund investors in the process of fund sales, mainly including subscription fees, subscription fees, redemption fees, fund conversion fees, etc. These fees are generally charged directly when investors subscribe, purchase, redeem or convert. The subscription fee can be charged when investors buy funds, that is, the front-end subscription fee; It can also be charged when investors sell funds, that is, the back-end subscription fee, and its rate is generally decreasing according to the holding period. The other category is the expenses incurred in the process of fund management, mainly including fund management fees, fund custody fees and information disclosure fees. These expenses are borne by the fund. For money market funds and some bond funds that do not charge subscription and redemption fees, a certain sales service fee can also be accrued from the fund assets at a ratio of not more than 2.5‰.
Second, the rights of fund share holders?
According to Article 70 of the Securities Investment Fund Law, fund share holders enjoy the following rights:
(1) Sharing the income from the fund property; ?
(two) to participate in the distribution of the remaining fund property after liquidation; ?
(3) Transferring or applying for redemption of its fund shares according to law; ?
(4) Convening a general meeting of fund share holders as required; ?
(five) to exercise the right to vote on matters considered by the fund share holders' meeting; ?
(6) consulting or copying publicly disclosed fund information; ?
(seven) to bring a lawsuit against the fund manager, fund custodian and fund share offering institution for harming their legitimate rights and interests; ?
(8) Other rights stipulated in the fund contract. ?
Third, the fund investment risk tips?
(a), the securities investment fund is a long-term investment tool, its main function is to diversify investment, reduce the individual risk brought by investing in a single securities. Different from financial instruments such as bank savings and bonds, funds can provide fixed income expectations. When investors buy a fund, they may not only share the income generated by the fund investment according to their holding shares, but also bear the losses caused by the fund investment.
(2) The fund may face various risks in the process of investment operation, including market risks, management risks, technical risks and compliance risks of the fund itself. Huge redemption risk is a unique risk of open-end funds, that is, when the net redemption application of the fund exceeds 10% of the total fund share in a single trading day, investors may not be able to redeem all the fund shares held in time.
(3) Fund investors should fully understand the difference between fixed-term investment and lump-sum withdrawal. Regular fixed investment is a simple way to guide investors to make long-term investment and average investment cost, but it can't avoid the inherent risks of fund investment, can't guarantee investors to get income, and is not an equivalent financial management method to replace savings.
(4) The fund manager promises to manage and use the fund assets in the principle of honesty, trustworthiness and diligence, but does not guarantee that the fund will make a certain profit or minimum income. The past performance and net worth of its funds do not represent its future performance. Fund managers remind investors of the principle of "the buyer is responsible" in fund investment. After investors make investment decisions, they will bear the investment risks caused by fund operation and changes in fund net value.
(V) The Company will investigate and evaluate the risk tolerance of fund investors, and recommend corresponding fund varieties according to their risk tolerance, but the suggestions made by the Company are for investors' reference only. Investors should choose fund products according to their own risk tolerance and bear the risks of investment funds themselves.
Four. What are the service contents and charging methods?
The Company provides the following services to fund investors:
(1) Investigating and evaluating the risk tolerance of fund investors. ?
(2) Fund sales business, including fund (fund) account opening, fund subscription (subscription) subscription, fund redemption, fund conversion, fixed investment, modification of fund dividend distribution method, etc. The Company collects corresponding subscription, redemption fees and conversion fees according to the issuance announcements of funds and other relevant announcements issued by fund management companies.
(3) Fund online trading service. ?
(4) Fund investment consulting services. ?
(5) Telephone consultation and telephone self-service transaction service. ?
(6) Fund knowledge popularization and risk education. ?
Verb (abbreviation for verb) Business process of fund trading?
(a) Opening a capital account
In order to handle the open-end fund-related business through our company, investors must first open a fund account at our company's outlets and complete the signing procedures for the third-party depository of customer transaction settlement funds.
(2) Opening of open-end fund accounts
1. An investor who invests in an open-end fund for the first time shall open a fund account of the fund; Investors who have opened fund accounts at other outlets need to register their existing fund accounts when investing in this open-end fund at our outlets.
2. Investors can open fund accounts through the agency counters of the company's open-end fund agency outlets or through online trading systems and mobile phone transactions. (ETF and LOF transactions require Shanghai and Shenzhen Securities Investment Fund accounts, and ETF and LOF redemption requires A-share accounts. Securities investment fund accounts and A-share accounts must be opened at the counter. )
3. Investors should open a fund account through the consignment counter of the company's open-end fund consignment outlets, and provide the following information when opening an account:
Institutional investors:?
(1) The valid business license of legal person issued by the administrative department for industry and commerce (photocopy) or the original and photocopy of the registration certificate issued by the civil affairs department and other competent departments; ?
(2) the legal representative's certificate and a copy of the legal representative's ID card; ?
(3) Power of attorney of the legal representative (stamped with the official seal of the institution and signed by the legal representative);
(four) the identity certificate and a copy of the authorized client; ?
(5) Fill in the Application Form for Opening an Account for Fund Consignment Business in duplicate (hereinafter referred to as the Application Form for Opening an Account), and affix the official seal and the signature of the legal representative. ?
Individual investors:?
(1) Original and photocopy of my valid ID card (subject to the requirements of the fund company); ?
(2) Fill in and sign an application form for opening an open-end fund consignment account in duplicate;
(3) If an individual investor entrusts another person to act as an agent, the authorized client shall also provide a notarized power of attorney, and the original and photocopy of the agent's ID card.
(3) Open-end fund transactions?
After investors successfully open an account, they can purchase, subscribe and redeem open-end funds through counter entrustment, online transaction entrustment, self-help hot self-help entrustment, telephone entrustment and mobile phone transaction entrustment. (ETF redemption can only be entrusted through the counter and ETF portfolio trading system. )
(4) Precautions
1. Transaction schedule: During the fund raising period/every Monday to Friday after the successful fund issuance, each fund will be open at 9: 30-15: 00 (1:30-13: 00), and only accepted.
2. Investors can only apply for fund subscription, subscription and other transactions after completing the Questionnaire for Assessing the Risk Tolerance of Individual Investors and the Risk Disclosure of Open-end Funds.
As a consignment agency, the company only accepts applications for various fund businesses. Accepting the application does not mean that the business application conforms to the business rules, nor does it mean that the business application has been successful. Investors are requested to read the relevant announcements and legal documents carefully before entrustment to ensure that the entrustment conforms to the business rules and the fund company's announcement. The success of the business application is determined by the fund management company/registration institution, and the confirmation result of the fund management company/registration institution shall prevail. Investors can make inquiries after accepting the application.
4. The fund information provided by the Company is for investors' reference only, and investors are obliged to check the information through a third party.
6. Complaint handling and contact information?
(1) Fund investors can make suggestions or complaints about the services provided by business outlets by calling our customer service center by telephone or letter, fax or email. For complaints accepted on working days, in principle, reply on the same day. If you can't reply on the same day, reply within 3 working days. For complaints accepted on non-working days, in principle, we will reply on the first working day after the extension. If we can't reply in time, we will reply within 3 working days.
(two) fund investors can also complain to the China Securities Regulatory Commission and the China Securities Association by letter, fax or e-mail. Contact information is as follows:
China Securities Regulatory Commission Shanghai Supervision Bureau
Website: www.csrc.gov.cn
Tel: 021-50121020.
Fax: 021-50121047?
Address: No.555 Yingchun Road, Pudong New Area, Shanghai?
Postal code: 200 135?
Securities Association of China
Website: www.sac.net.cn
E-mail huizhang@sac.net.cn
Address: Floor 2, Block B, Fukai Building, Beijing Financial Street
Postal code: 100 140
Fax: 0 10-66575896
Tel: 0 10-58352888 (China Securities Investor Call Center), www.sipf.com (China Securities Investor Protection Network). ?
(3) Any dispute arising from or related to the Fund Contract that cannot be settled through negotiation or mediation may be submitted to China International Economic and Trade Arbitration Commission for arbitration in accordance with the arbitration rules in effect at that time. The place of arbitration is the place agreed in the fund contract. The arbitral award is final and binding on all parties.
Investors should carefully read the fund contract, prospectus and other fund legal documents before investing in this fund, and choose a fund suitable for their own risk tolerance. The Company and the fund manager promise to put the interests of investors first, and provide services to investors honestly, faithfully and diligently, but they cannot guarantee a certain income of the fund, nor can they guarantee the minimum income of the fund. Investors can log on to the website of China Securities Regulatory Commission (www.csrc.gov.cn) or the website of China Securities Association (www.sac.net.cn) to check the list of fund sales institutions and verify the company's fund sales qualification.