Text customer service is mainly in the form of typing and chatting; Video customer service mainly provides customer service in the form of voice and video.
The 95580 telephone banking system has realized the functions of inquiring about savings, remittance, small loans, funds, national debt, wealth management, international companies, credit cards, loss reporting of savings accounts and so on. Customers who have registered to provide telephone banking services can also choose to provide services such as transfer and remittance, investment and wealth management (including fund business, wealth management products business and national debt business) and payment of telecom tariffs.
Extended data:
Postal savings bank customer service telephone service function and charge introduction
1, Postal Savings Bank Customer Service Tel: 95580
(1) The customer service telephone of Postal Savings Bank organically combines self-service and manual answering service to provide you with 7×24 hours of customer service. Through self-service or manual service, you can complete various transactions, such as account balance inquiry, transaction details inquiry, account oral loss reporting, instant messaging application opening, agreed regular rule setting, fund transfer, third-party depository, foreign exchange treasure transaction, fund transaction, self-service payment, etc.
(2) The charging standard is the same as that for local calls, and there is no charge for long-distance calls.
2. Postal Savings Bank Credit Card Customer Service Tel: 400-88-95580
(1) Postal Savings Bank's credit card customer service telephone provides users with credit card application consultation, application progress inquiry, password modification or reset, credit card loss reporting, accounting inquiry, card function setting, installment and market activity product ordering, credit card activation, personalized menu, manual service and other functions.
(2)400 customer service calls are charged by local calls, and long-distance calls are not charged.
Postal savings bank of China-online customer service