I think this problem is also confusing to many people. Every time I go to the bank, I will see such a scene. A person sits in front of the bank counter to handle business for half an hour or even an hour. What business is so time-consuming or the bank is too inefficient? As a salesman who has worked in a bank, I can analyze the problems for you.

1. Special business processing or large cash deposit and withdrawal.

You know, there will be some special business in the bank, which is very time-consuming. For example, some enterprises and institutions go to the bank to handle some financial transactions or this is the deposit and withdrawal of some large amounts of cash. This kind of business is time-consuming, because it requires the remote authorization of the superior bank and double recording, which is what we usually understand as audio and video recording. Banks must keep video materials of these special businesses to ensure that there will be no disputes when handling business. In addition, courts or public security departments may come to the bank to freeze some customers' property and some accounts, which is also very time-consuming, and sometimes these businesses will even be delayed for an hour or two.

Two: help customers modify information.

With the application of the third-generation ID card, some elderly customers need to change their ID cards or household registration books, so they must go to the bank for a second confirmation. Because customers are older and engaged in business, there are always some incomprehensible places that need to be explained to them in detail by salesmen, which consumes a lot of time, and some elderly people will not understand the rules and regulations of bank salesmen, and even conflicts will occur, which also leads to a waste of time.

In short, as a bank employee or the bank itself, I hope to speed up the efficiency of handling business for customers, but sometimes there is really no way to improve efficiency, which is due to objective factors. I also hope that customers who go to the bank for business can have an understanding and patience with the bank.