1, exclusive fee discount.
Customers can handle business through our online banking, mobile banking and self-service equipment, and they can further enjoy the channel discount of online banking, mobile banking and self-service equipment on the basis of star-rated discount.
2、
Exclusive VIP access.
Customers in our domestic business outlets can not only enjoy a series of priority services, but also use the 400 VIP service line.
Extended data:
1、? Grading
The star ratings of our individual customers are divided into six categories, from high to low, namely, seven-star customers, six-star customers, five-star customers, four-star customers, three-star customers and quasi-star customers. Customers with sporadic values do not participate in star rating.
2. Adjustment method
The star rating of individual customers is dynamically adjusted, and the end of each month is the star rating day. The system will evaluate the star rating according to the cumulative comprehensive business volume of customers in the first six months. If the star rating rises, customers will automatically enjoy more discounts and services at the beginning of next month.
The update time of customer service star decline is June 30th and June 30th 65438+February 30th 3 1. Customers may have a temporary decline in business volume for various reasons, and we provide differentiated decline buffer period for customers with declining star ratings.
Among them, the buffer period for seven-star customers is two years, that for six-star customers is one year, and that for customers under five stars is half a year, so as to reduce the inconvenience caused by changing stars.
Industrial and Commercial Bank of China-Characteristic Advantages
Industrial and Commercial Bank of China-Business Profile?