1. When handling foreign exchange transactions through ICBC's personal online banking, the reason that "2 177 account opening outlets cannot handle this currency" is that the account opening bank that registered the card/account (fund transfer-in card/account) cannot handle this foreign currency.

2. When operating foreign exchange transactions through ICBC's personal online banking, the system will prompt "13 10 has no account in this currency", and the processing method is 1. If you encounter this problem when operating foreign exchange transactions through personal online banking, please confirm whether the specified trading account is a multi-currency account, if not, please re-specify the trading account.

2. Current accounts that can be designated as foreign exchange trading accounts must be multi-currency, including: current passbook, wealth management account card, e-Times card, Linksys card and other bank cards, and current accounts in basic account and Canedo currencies.

Please check whether the banknotes and remittance signs selected in the transaction are correct. If there is any mistake, please re-select in the trading area.