Because the write-off of foreign exchange refund is a way to pay the overseas payee according to the law, it is not allowed to return it to the customer in cash, that is to say, when writing off foreign exchange refund, the customer can only get the remittance amount deposited in his personal bank account, but not the cash directly.

Write-off of foreign exchange refund refers to the business operation that the domestic remitter receives the foreign payee's foreign exchange settlement receipt, remits the money to the foreign payee's account in the domestic bank and registers the corresponding collection information in the foreign exchange management system.

When writing off the remittance refund, the remittance should be remitted to the overseas payee according to the collection account stipulated by law, and it is not allowed to be returned to the customer in cash.

In addition to the write-off of foreign exchange refund, overseas remittance can also be used to purchase foreign exchange, which refers to the way of purchasing foreign exchange into personal foreign exchange bank accounts initiated by domestic recipients.

In this case, customers can get cash directly, or deposit it in personal bank account for later use.