According to Article 37 of "Several Provisions of the People's Bank of China on Implementing Savings Management Regulations", depositors who lose their certificates of deposit and passbooks must immediately show their identity cards, provide their names, deposit time, types, amounts, account numbers and addresses, and formally declare in writing to the original savings institution that they have reported the loss and stopped paying.

Savings institutions can only accept the procedures for reporting the loss on the premise that the deposit has not been withdrawn. Seven days after the loss is reported, the depositor needs to make an appointment at the savings institution to apply for a new certificate of deposit (discount) or withdraw the deposit. If the depositor can't handle it in person, he can entrust others to handle the loss reporting formalities on his behalf, but the client must show his identity certificate.

Extended data:

The relevant requirements of the passbook stipulate that:

1. The competent department of a savings institution is directly responsible for the leadership and management of its savings institution and its savings business; We should conscientiously implement the national savings policy and do a good job in the supervision and inspection of its subordinate savings institutions.

2. The principal is deposited in one lump sum, generally from 1000 yuan, and the deposit period is divided into one year, three years and five years. Deposit certificates are issued by savings institutions, and the principal is withdrawn by installments. The withdrawal period is divided into one month, three months and half a year, which is determined by the depositor and the savings institution through consultation, and the interest is withdrawn at maturity.

3. With the approval of the provincial foreign exchange administration department, savings institutions can handle foreign currency savings business. The types, interest rates, grades and interest payment methods of individual foreign currency savings deposits shall be implemented in accordance with the unified regulations of the head office of the People's Bank of China; Other foreign currency savings business shall be approved by the head office of the People's Bank of China.

Baidu Encyclopedia-Some Provisions of the People's Bank of China on Implementing the Regulations on Savings Management