When logging into Personal Online Banking using K-Bao for Agricultural Bank of China’s online banking, a black screen appears on the computer. This may be due to the failure of the secure desktop to start properly.

Operating environment: MacBook, macOS (10.15.7) system, qq browser (10.8.4554.400), enter the official website of Agricultural Bank of China (www.abchina.com), operating procedures:

The first step is to click Start and find the Agricultural Bank of China's online banking management tool in the program. In win10 system, you can directly search for the management tool through WIN key + S, and select the Agricultural Bank of China's management tool based on the search results.

The second step is to click System Options in the opened Agricultural Bank of China management tool, uncheck the "Enter user password in a secure environment when using Agricultural Bank of China online banking" option, and click Confirm.

The third step is to re-insert the Agricultural Bank of China K-Bao to log in to personal or corporate online banking, enter the password to log in to online banking, and test whether the black screen problem is resolved.

First time login for K Bao users of Agricultural Bank of China’s online banking:

1: This experience is suitable for K Bao users and has no reference value for non-K Bao users.

The user inserts the K-Bao into the computer, and the system automatically pops up the Agricultural Bank of China online banking interface (if it does not appear, the user needs to enter it by himself).

Click the certificate login option button on the login interface.

Two: After clicking the certificate login option button on the login interface for the first time, the system requires the user to download the security control. The user clicks the download security control option on the pop-up small window.

Three: After the user selects the storage location of this security control, it is recommended that the user choose a non-system disk to avoid slowing down the computer.

Four: After the user downloads the security control, click the download result to start the installation. The user then selects the installed language and proceeds to the next step.

Five: For subsequent operations, the user only needs to follow the steps prompted by the system step by step.

Six: After downloading the security control, the user needs to enter the login interface of Agricultural Bank of China’s online banking again and enter the K Bao password to complete the login.

Seven: Next, users can use the main functions of Agricultural Bank of China's online banking normally by following the previous online banking transfer and remittance methods.

: Overview of Agricultural Bank of China’s corporate business

Agricultural Bank of China has branches all over China’s urban and rural areas, making it the large modern commercial bank with the most branches and the widest business coverage in China. The business field has developed from the initial agricultural credit and settlement business to a complete range of products, a combination of local and foreign currencies, and the ability to handle various international and domestic financial businesses. The business field of Agricultural Bank of China has evolved from the initial agricultural credit and settlement businesses. It has developed into a complete range of products, combining local and foreign currencies, and can handle various types of financial services that are popular internationally and domestically. Mainly include: deposit services/comprehensive loan services/foreign exchange financial management/RMB financial management/overseas financial management on behalf of customers/bank cards/remittance and foreign exchange settlement/safe deposit box rental payment services payroll services/overseas financial services/electronic banking services/private banking/ Financing business/domestic payment and settlement/international settlement/fund-related business/corporate financial services/financial institution services. At the same time, it also provides a variety of corporate banking and retail banking products and services and conducts self-operated and client-operated fund businesses. Its business scope also covers investment banking, fund management, financial leasing, life insurance and other fields.