If you handle cross-border remittance business in personal online banking of Bank of China, you can query the detailed information of transfer and remittance transactions conducted through online banking of Bank of China in recent 1 year through the "Transfer Record" function in the "Transfer and Remittance" menu. For more information, please call the customer service hotline of China Bank at 95566. The above contents are for your reference. Please refer to the actual business regulations.

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If it is remitted to you by an "overseas individual", just go to the counter, ATM or online (telephone) bank to check the balance of "foreign currency account".

If the amount remitted by an "overseas company" exceeds US$ 2,000 (inclusive) or equivalent in other foreign currencies, the source shall be declared.

[Beijing and Shanghai branches are not required to declare US$ 65,438+00,000 (excluding) or its equivalent in other foreign currencies. ]

In addition:

1。 You must confirm that your account can accept foreign currency! If there is no foreign currency account, it is recommended to open a "local and foreign currency all-in-one account". Renminbi accounts cannot accept foreign currency.

2。 You must tell the remitter the full name, address and SWIFT code of your bank. Otherwise he (she) can't remit it.

Priority can be given to self-service inquiry methods such as personal online banking and mobile banking to confirm whether the remittance has arrived. If the remittance received from abroad has not arrived for a long time, the inquiry method is as follows:

1. Unable to check the remittance path, exact amount and date. We suggest that you inquire through the remitter and ask the remitter to inquire by cable on the grounds that the payee has not received the money. The remitter will inquire from its original remittance path and will provide accurate remittance number, remittance amount and date. Bank of China will conduct effective inquiry according to the relevant information provided by it.

2. If you have the remitter's remittance voucher (including remittance path, amount and date, payee information) and your valid ID, you can also go to the remittance counter of the payee's bank to make an inquiry. This method is suitable for the case that the money arrives at the Bank of China, but there is an inquiry fee. The above contents are for your reference, and the relevant product/business policies, operating procedures, charging standards and other information are subject to your actual business. If in doubt, please continue to consult the online customer service of Bank of China. If you have other business needs, please download the mobile banking APP of Bank of China or pay attention to "Bank of China Micro-Banking" to continue consulting and handle related business.