In addition to the information contained in the remittance application, the overseas branch must also provide the remittance number (2 messages) to the remitter for the convenience of the remitter and the payee.

1. When the payee is a customer of Bank of Shanghai, when inquiring about the unpaid funds, the payee must make inquiries based on the remittance application form for pre-settlement, or provide detailed information: remittance bank, remittance number, remittance date, remittance currency and amount, pre-settlement RMB amount, remitter's name, payee's name, etc. Bank of Shanghai should first inquire whether the bank has received the funds, and if it needs to inquire about overseas banks, it should charge an appropriate inquiry fee according to regulations, and then send an inquiry to the clearing office, which will be sent by.

2. When the payee is a customer of other BOC, when inquiring about the unpaid funds, the payee must present the remittance application form for pre-settlement or provide detailed information: remittance bank, remittance number, remittance date, remittance currency and amount, pre-settlement RMB amount, remitter's name, payee's name and other information. If it is necessary to make a unified inquiry abroad through BOC Shanghai, the appropriate inquiry fee shall be charged according to regulations.

Tips: Bank of China branches in Ningbo, Suzhou, Jiangxi, Shanxi, Ningxia, Shenzhen, Fujian, Tibet, Inner Mongolia and Chongqing have not started this business.

The above contents are for your reference. Please refer to the actual business regulations.

if you have any questions, please contact online customer service of Bank of China.

you are cordially invited to download and use China Bank Mobile Banking APP or BOC Cross-border GO APP to handle related business.