That friend simply told me that he failed to log in backstage. After logging into my background in official website, and entering my trading account number and password, the webpage did not jump to the background in official website, but displayed the words "Access Denied". I tried many times, but it didn't work. I don't know how to operate.
Here, Yu Hui International Bian Xiao will explain this problem to you, because the mainland server port of FXCM is in Hong Kong, and the network connection between Chinese mainland and Hong Kong is not as traffic as that between Chinese mainland, so it is normal for friends to occasionally fail to connect or the words "access denied" appear.
If this happens, you can click "Tools" in IE browser, then select "Website Network Options" (that is, Internet Options or Internet Options (O)), and then click "Delete Cookies", "Delete Files" and "Clear History". You can solve this problem by logging in again.