International freight forwarding companies have a wide range of business, such as customs clearance, space booking, air transport, sea transport, multimodal transport, packaging, warehousing and domestic logistics.

The operation process of international freight forwarding company:

1. First, the customer's inquiry is accepted.

sea/air freight inquiry (you need to know the shipping port to all continents and major routes, and know the information of the goods such as the name of the goods and the risk level, etc.). If it can't be provided in time, please ask the customer to leave contact elements such as phone number and surname, so as to reply to the customer in the shortest possible time.

2. Taking an order is also the entrustment of the customer.

key information to be clear after accepting the entrustment of customers: shipping date, number of pieces, container type, container quantity, gross weight and volume. The maximum volume of each type is (length * width * height) the loadable volume, the loadable weight, payment terms, contact information of the consignor and the case making situation.

3. Book shipping space for customers.

obtain the bill of lading number, voyage, transit time, etc. and inform the customer. The customer delivers the goods to the designated warehouse or yard according to the above warehousing time.

4. Export declaration.

understand the information required for customs declaration of frequently exported goods.

v. confirmation and modification of bill of lading.

VI. Shipment after confirmation.

Extended materials:

The core competitiveness of international freight forwarders.

in the whole international logistics transportation link, the trunk transportation cost is often the highest in the whole transportation link, and it is also a link with high transparency, easy standardization of operation and relatively low competition threshold.

Enterprises engaged in trunk transportation agents, whether air freight agents or sea freight agents, have a deep sense of crisis at present. The essence of agency is relational business+strong customer acquisition ability.

from the perspective of the relationship with the upstream transportation providers (shipping companies and airlines), in fact, we will find that the whole upstream transportation providers are undergoing profound changes in terms of information level and operational efficiency, and the expected benefits brought by relationship business are decreasing, but the cost of maintaining the relationship is increasing.

Baidu encyclopedia-international freight forwarding company