According to the current foreign exchange policy, enterprises should follow the principle of "whoever exports receives foreign exchange", and foreign exchange should be collected for export business. After receiving the foreign exchange, the agent can transfer the foreign exchange to the customer by virtue of the agency agreement, or transfer the RMB to the customer after settlement. According to your description, in principle, you can't receive foreign exchange without exporting. If foreign exchange has been collected, it is recommended to return it and collect it on behalf of the agent.