24-hour national hotline
95588
24-hour VIP line
400-669-5588
1. If you need telephone banking service, please dial:
① Savings card: After dialing 95588, select "2-person manual service".
② Credit card: After dialing 95588, select "6 Credit Card Service", enter the credit card/ID number and telephone banking password, and then select "9 Manual Service".
③ Enterprise: After dialing 95588, select "5 Enterprise Service -9 Manual Service".
Please follow the voice prompts. You haven't been in artificial service for a long time. Maybe the manual seat was busy at that time. Please forgive me. If you have any questions about our products or services, you can also send "change jobs" via e-link, WeChat or SMS for consultation.
2.95588 is the customer service hotline of ICBC, serving the vast number of companies and private customers. Whenever and wherever people dial "95588", they can easily enjoy a series of convenient, fast and 24-hour financial services from the bank through their mobile phones. The fee charged by 95588 is a local call, and the bank does not charge.
3. Telephone banking refers to the electronic banking business that provides customers with financial services such as account information inquiry, transfer and remittance, payment, investment and wealth management, business consultation, etc. Self-help voice and manual service by telephone. ICBC 95588 Telephone Banking can provide customers with a package of financial services such as account information inquiry, transfer and remittance, investment and wealth management, payment, foreign exchange transaction, roaming in different places, credit card service, manual service, etc.
① Account information query, which provides functions such as querying basic information, account balance, current account details, account history details, and account unwritten details. Various accounts in the card and their sub-accounts.
② Transfer and remittance, providing functions such as transfer in the same city and remittance in different places.
(3) Payment service, which provides inquiry and payment functions for telephone charges, mobile phone charges, utilities, gas charges and other daily expenses.
(4) Investment and financial management, providing the function of buying and selling stocks, funds, bonds and gold.
⑤ Foreign exchange transactions, providing real-time foreign exchange trading, exchange rate inquiry, account balance and various transaction details.
⑥ Credit card service, which provides functions such as card handling, card activation, loss reporting, account inquiry, RMB purchase and repayment, and credit line adjustment.
⑦ Manual service, providing business consultation, complaints and suggestions, network information, new business introduction, and accepting emergency oral loss reporting of accounts.
(8) Roaming in different places, providing the function of handling all kinds of banking business in different places.