Generally speaking, many people have no feelings when writing personal work summary. If there are several successful examples for reference, you can save a lot of effort. The following is a summary of the work of comprehensive tellers in banks in 2022, hoping to help you.

2022 Summary of Comprehensive Teller's Work in Banks 1 Since I joined the company in June, 2002, I have been strict with myself with the high standards of a bank employee, and strictly carry out my daily work in line with the principles of "love my behavior, performance first, risk control first, and compliance peers". Make a brief report on the work of the past year from the following aspects.

First, understanding of credit card sales.

I have been employed for nearly a year, and my understanding of selling credit cards has been greatly improved. Credit card sales are the easiest in all sales industries, but it is also a risk. We are not selling, we are providing services to customers in need. We haven't found the customer guidance we need to move towards modern consumption. We are helping them become very happy. Especially when my customer told me that he used our card to bring great happiness and convenience, I felt very fulfilled, very proud that I am a CITIC person, and also very gratified and proud that we have such an excellent bank as a platform for career development. I will be a well-prepared person here. Before visiting customer service, I will have a comprehensive understanding of the advantages and functions of our various cards. How do I introduce each advantage to my customers? What kind of questions will my customers have and how can I answer their questions? I will imagine the scene and plan the countermeasures. This will show my confidence in front of customers, and customers will feel that my card is really good, and it is my loss not to do it.

Second, risk control.

I often learn to read financial law books in my spare time, and I am strict with myself during the operation. I checked the information of customers who took the initiative to handle the card in detail, and confirmed that I was handling the card by directly or indirectly asking my colleagues in the same unit. Don't ignore the risk in order to handle the card, always take risk control as the criterion and create performance as the goal, and both hands should be hard. Usually, when releasing risk early warning cases, it will also knock a wake-up call in your mind, and always remember that risk control is paramount. After one year's efforts, the suspected fraud rate was controlled below the control line of 4%. In this regard, we will make persistent efforts to achieve a suspected fraud rate of 0.

Third, improve performance.

Opportunities always favor those who are prepared and don't fight unprepared, so that their sales performance has steadily improved in the past year. Now they are promoted to five-level senior account managers, from $0/00 a month to more than $0/50 a month. From 70 o'clock a month to 130 o'clock. Of course, you can get such a promotion without the care and encouragement of the central leadership, the guidance and help of the group director, and your own continuous exploration, study and thinking. After a long time, I have accumulated a lot of experience. I found that I prefer group management, and my work is easy and efficient. If I go to a unit, I will deal with 70% people, otherwise I will fail. In addition, it is very important to recommend customers. Grasp the connections since ancient times, and there will be no pressure at work. Help customers like friends, and customers will treat you as friends. This is a huge resource that must be mastered. It is in this working mode that I have improved myself. I will continue to work hard. I believe I will do better and live up to the trust and support of the leaders.

Fourth, team culture construction.

I am a cheerful and sociable person. When I organize various activities in the card center, I actively sign up for them. This tutor also signed up. Helping others is helping yourself. Actively help colleagues who are sick or need performance help. When they meet colleagues with unstable mentality, they will find out and talk to them in time. Other people's problems are probably their own. Sales is a combination formula of failure and success. We sometimes feel depressed. In fact, the way to solve this problem is to talk and share with our colleagues and tell them that they will encounter the same problem. Just have the courage to face and solve this problem seriously, and don't always face it negatively. The attitude of life should be more positive than negative, without arrogance or rashness. Our group and operation center will also organize activities frequently, providing a platform for colleagues to speak freely, express their opinions, boost morale and increase cohesion.

Fifth, inquiry learning.

In today's competitive society, people will fall behind if they don't study. Nowadays, high-tech new things emerge one after another. I have the habit of reading newspapers and learning new things every day. The time I spend on the bus is the time I read the newspaper. When you have time, you will also share your knowledge with your customers. I often open books on sales management in my spare time. The success stories of joe girard and Chen Anzhi are my favorite. People say that if I want to succeed, I must learn from successful people. I just want to follow the footsteps of successful people and climb to the top.

Sixth, the work plan for 20 years.

With the rapid development of China CITIC Bank, we are all growing. My goal for 20 _ _ _ years is to break through the target of 200 pieces on the basis of the current monthly import of 150 pieces, which is getting better and better. January is higher than January, and only progress can keep up with the pace of enterprise development. The score of the nuclear card is 160 points per month, and the sprint target is 200 points per month, and efforts are made to do better. Risk control should be lower than the national level and strive to achieve zero risk. If you have the opportunity to be promoted as a director, you will actively strive for it, contribute your strength to the enterprise, make progress together with CITIC and open up a bright future.

The above points are the summary of my work in the past year, and I hereby report!

2022 Bank Comprehensive Teller Work Summary Mode Part II

In a blink of an eye, a year has passed, and I still have no feeling. It can be seen that the speed of time sometimes makes people very helpless. However, on the whole, my work in the past year was good. In addition to completing my work well, I also helped my colleagues to do something within their power, so I was praised by the leaders many times, which was the most among all employees in the year-end bonus distribution.

Over the past year, I have been busy in vain, and I have never done anything that is not conducive to my work, nor have I missed any accounts. I listened carefully to the instructions of my leaders and the correct suggestions of my colleagues, and I have been doing very well.

Over the past year, I have been in charge of and coordinated with many stock rooms, with a wide range of work, heavy tasks and great responsibilities. Because I correctly understood the work arrangements of my superiors, resolutely implemented the financial policies of the Party and the state, and strictly implemented the rules and regulations of the sub-branches, I better fulfilled my duties of administrative duties and professional and technical positions, exerted my leadership, management, organization and coordination abilities, fully mobilized the enthusiasm of employees, and successfully completed the task of managing and managing the stock room throughout the year.

First of all, in terms of price

1, implement the reporting system of personal major events and the declaration system of personal income according to regulations.

2, strictly implement and maintain the party's "four disciplines and eight requirements", consciously abide by the "Code of Integrity in Politics", consciously abide by the party's discipline, and implement the party's discipline. Enhance the awareness of accepting supervision, and take the initiative to accept the supervision of Party organizations, party member and the masses. Over the past year, I have strictly observed the party's political discipline, organizational discipline, economic work discipline and mass work discipline. Do not go against the sun, do it yourself; Abide by democratic centralism; Exercising power according to law, not abusing power or neglecting duty; Honest and honest; Manage spouses, children and staff around them, and do not allow them to use their influence for personal gain; Fair and decent employment, no nepotism, graft; Work hard, not extravagance and waste, and be greedy for enjoyment; Be pragmatic for the people, do not resort to deceit, and compete for profits with the people.

3, close contact with the masses, and strive to achieve, safeguard and develop the fundamental interests of the people. I firmly establish a correct view of power, status and interests, and establish the idea of serving the people. I regard people's satisfaction and dissatisfaction as the starting point and the end result of my work, and strive to do practical things and do good things for the people.

4. In the selection and appointment of cadres, we should conscientiously implement the relevant provisions of the "Regulations on the Selection and Appointment of Leading Cadres of the Party and Government" and the "Interim Measures for Staff Management", adhere to the principles of openness, equality, competition and merit-based, promote the reform of the employment mechanism of sub-branches, and gradually move toward the track of rule of law.

5. Strictly implement various rules and regulations. I set an example, be strict, adhere to the system of employing people and managing people, guide and educate employees to consciously implement various rules and regulations of the branch, and establish a good fashion of loving their families and jobs.

Second, in terms of performance.

I have clear working ideas, planning, forward-looking and leading; Pioneering and enterprising, often putting forward reasonable suggestions and being adopted, completing heavy work tasks and other tasks assigned by leaders; Pay attention to working methods and have high efficiency; Can finish the work assigned by the leaders on time or ahead of schedule, with outstanding achievements and good results.

In terms of foreign exchange management, in the first half of 20__, on the basis of investigation and study, I analyzed the problems of many foreign trade companies in our county, such as a large number of foreign exchange receipts, a large number of exports, a small amount of foreign exchange receipts, a low write-off rate and some potential risks. At the executive meeting of the sub-bureau, I put forward the idea of strengthening the management of verification of export proceeds and preventing the risk of verification of export proceeds from the source, which was adopted by the executive meeting. Immediately, the Ministry of Foreign Trade formulated the "Relevant Provisions on the Administration of Verification Forms of Foreign Exchange Receipts of Foreign Trade Import and Export Enterprises", and adopted measures of differential treatment, classified management, and keeping pressure, so as to strengthen the management of verification forms. And organized a questionnaire survey on the foreign exchange demand of some foreign trade enterprises, formulated the Guiding Opinions on Further Supporting Foreign Trade Exports, and put forward six window guiding opinions for designated foreign exchange banks in the jurisdiction. In addition, it also organized an investigation on the operation of some private enterprises, analyzed the problems existing in their operation, and put forward some measures to strengthen the management of verification of export proceeds of private foreign trade enterprises. Thus, it has promoted the virtuous circle of foreign trade enterprises in our county in receiving orders, exporting, collecting foreign exchange and writing off.

In the process of making the selection and appointment plan for middle-level cadres in sub-branches, I proposed that we should adhere to the principles of openness, equality, competition and merit-based, insist on selecting people with good work style, and advocate that the selection and appointment method of middle-level cadres should be changed from "horse racing" to "horse racing", so that the skills of talents can be displayed and the age condition cannot be set too low. My opinion was finally adopted by the Party branch.

Third, in terms of morality.

Maintain the advanced nature of party member, with strong discipline, political discipline and organization, conscientiously implement democratic centralism, take the overall situation into account, obey the division of labor, and bravely shoulder heavy burdens. Respect the top leaders, unite with the members of the leading group and the broad masses of cadres and workers, have a correct ideological style and a solid work style, dare to adhere to principles, be concise and pragmatic, forge ahead, earnestly perform their duties, adhere to administration according to law, be responsible for coordination, vigorously support the work of the top leaders, and promote the smooth development of the three civilizations construction of sub-branches.

Fourth, in terms of energy.

Familiar with and master the national financial policies and regulations, and can be implemented in combination with the actual situation; Better coordinate all aspects of the relationship, fully mobilize the enthusiasm of employees, and complete complex tasks; Strong writing ability, high writing level and strong oral expression ability; High level of cultural knowledge, strong level of professional theory, with the basic skills needed for their jobs; Be able to find problems through investigation, sum up experience and make suggestions, and have the ability to handle and solve problems independently; Rich work experience and wide knowledge.

Over the past year, he presided over the symposium on foreign exchange management of financial institutions in the jurisdiction and the analysis meeting on economic and financial operation, and coordinated the county government to hold the symposium on treasury work. The above-mentioned meeting studied the relevant financial principles and policies, conveyed the "one regulation and two policies", foreign exchange management policies, financial macro-control measures, account management, cash management and treasury management regulations to financial institutions and relevant departments within their jurisdiction, informed the relevant work, analyzed the existing problems, and put forward suggestions for improvement, which better played the role of monetary policy transmission and window guidance of grassroots people's banks.

Fifth, in terms of diligence.

I am enterprising, responsible, enterprising and devoted to my work; Serious work, positive attitude, firm attitude, courage to shoulder heavy burdens, dare to take responsibility, regardless of personal gains and losses; Diligence, earnestness and hard work; Never be late or leave early for no reason. Over the past year, I have basically no work leave, and I have been on duty and worked overtime more often on holidays. I insist on participating in overtime work in the business department at the end of each month, coordinating related work and reviewing related reports. Because of my busy work, I gave up many opportunities to be invited to participate in national academic exchanges and study abroad.

Generally speaking, over the past year, under the leadership of the party group of the sub-branch, I have been strict with myself according to the standards of leading cadres in party member, strengthened my political belief, strengthened my study of political theory, laws and regulations and financial knowledge, changed my work concept, improved my work style, adhered to honesty and self-discipline, consciously abided by discipline and law, and earnestly performed my duties.

In the coming year, I will not relax. I will only work harder, sum up my shortcomings and advantages in the past year, and figure out how to work in the new year in order to work better and do better.

Banks are the lifeblood of China. Only when the bank's work is done well can our country's accounts be complete and clear, and our country can develop better. That is, every bank employee needs to work hard to make every account clear and make his due contribution to the economic development of our country!

2022 Bank Comprehensive Teller Work Summary Mode Part III

All the work in 2022 has basically come to an end. Here I just briefly summarize my work this year.

With the growth of age and the accumulation of various work experience, my requirements for _ _ _ personal work are also constantly improving. My post is the service window of China Agricultural Bank, and my words and deeds represent the image of the bank. We should not be a little sloppy and lax in our work. As we all know, there are two savings offices in the _ _ branch, and mine is one of them. Every day, the average business of each comrade will reach two or three hundred. There are about 200 customers, and such a working environment forces me to constantly remind myself to work seriously and strictly follow the rules and regulations formulated by the industry. I have been insisting on myself for a whole year. With my efforts, I personally did not have a liability accident in 2022. While doing my job well, I also use my years of saving experience to help other comrades. If comrades have any questions, I will answer them seriously. I will humbly ask old comrades if I have any questions. When dealing with business skills, I have a requirement in my heart: a threesome must have a teacher, and those who can't learn must learn by all means. If you want to help others in your work, you must improve your professional quality.

I love learning new knowledge and developing new business in my industry every time. As long as someone needs to work overtime, I will be the first to stand up. No matter how long I work overtime, I never complain. Because I know that this is also the personal trust of the unit leaders. I will also actively make good use of every opportunity to learn new business, do a good job in testing all new business, and do not delay the work of the whole branch. Under this idea, I successfully completed every task assigned by the branch. It has also been well received by comrades.

Our savings office is a branch-level youth civilization number. As Comrade Suoli said, it is a big family that respects and loves each other. It is often said by other comrades who know our situation that we have never seen a harmonious relationship between comrades in any unit like ours. No matter at work or in life, comrades-in-arms are like a family, and there has never been any contradiction. If there is an opinion, it is also a difference in work. Such opinions mean the continuous improvement of working standards. I always think that my innate character determines that I am very suitable for saving, because I have a very good temper, and with the increase of my work calendar, I have learned to be more and more stable. Good temper is first of all a good attitude towards the service of the institute. I insist on demanding myself by the standard of youth civilization. So I have never received any complaints from external customers since I started working. Usually, when customers have different views on our work, I can also explain clearly what customers don't understand, and finally satisfy customers.

_ _ _ is located in the urban-rural fringe with dense population. There are also several universities and research institutes around the savings office. With different educational levels, we should serve different people every day. I always remind myself to start with the details. Put all kinds of spirits and requirements issued by the bank into practice, so as to be subtle, civilian and daily. What does it mean to make customers feel warm here?

Migrant workers often come to Beijing to handle personal remittances. Some people can't even fill out the required receipts. Every time I will explain the filling method to them in detail and teach them word for word until they learn to do so. When you leave, tell them to keep a written receipt, so that the next remittance can really be written out. Thank them for their continuous remittance business. Maybe someone will ask. Personal remittance is only the collection business of savings offices. Why do you want to do it so enthusiastically when you can't increase the deposit of the institute? Here I use the words of a comrade _ _ _ to explain. "It is not easy for them to come to Beijing. It is appropriate to help them when no one can. " I think the best service is to serve our customers wholeheartedly. When I heard the customers outside say to me: Your work is really fast ... That chubby young man has a good attitude ... ABC is very good ... in that case. I am very happy in my heart. This is not only a compliment to me, but also an approval and encouragement to my work.

In the new year, I set myself a new goal, that is, to step up my study, better enrich myself and meet the challenges of the new period with full mental state. There will be more opportunities and competitions waiting for me next year, and I am also secretly encouraging myself. Stand firm in the competition. Down-to-earth, our eyes should not be confined to the small circle around us, but should focus on the overall situation and future development. I will also learn from other comrades, learn from each other's strengths, exchange good work and experience, and make progress together. Get better working results.

2022 Comprehensive Teller Work Summary Mode of Bank Chapter IV

I became a probationary employee of our bank in August of 1, 20__, and now the probationary period is coming to an end. Looking back on the study work in the past six months, there are many places worth pondering. From the general outline of banking work when I first arrived in Bailongtan for centralized training, to the initial experience of banking skills in Finance and Trade School, to the ignorance on the first day when I came to Shouti Sub-branch, to the caution when I officially went to the counter on the first day, and now I am proficient in routine business at the counter. Along the way, I have always maintained a good working condition and demanded myself by the standards of a qualified employee of a rural commercial bank. Based on my own work, I study my business skills seriously, hoping to integrate into this position more quickly.

As a newly graduated college student, I have studied professional knowledge for several years, and have little contact with practical things, and I don't understand many practical application problems. Faced with this situation, in recent years, under the guidance of the master, under the leadership of the counter manager, under the care of the leaders of the Shouti Sub-branch, and with the help of all my colleagues, I have studied in practice, constantly improved my working ability, improved myself step by step, and perfected myself, so that I can be competent for this position in business skills and personal qualities. This year's research and work are summarized as follows:

(A) to develop good moral quality and professional ethics is the top priority.

As a bank teller, I deal with money every day, so I have higher requirements for employees' moral cultivation and professional ethics. We need to have enough self-control, abide by the law, be loyal to our duties, be honest, and abide by professional ethics and social morality. Therefore, I am very interested in my professional knowledge and working ability in this field. In my current job, I can keep learning and accumulating experience, which is very demanding. I will resolutely not do anything that violates the requirements of the employee code.

(two) seriously study professional skills and knowledge, and strive to succeed in the work.

To be an excellent employee, the first condition is to become the backbone of business skills. For me, who just left the university to work, the first task at present is to study hard, master professional knowledge skillfully, and always devote myself to my work with a positive working attitude, a high sense of responsibility and a spirit of seizing the day. So in my present job, I have been learning business knowledge and accumulating experience from old employees. Through my own efforts, I have a certain working ability, and I can calmly receive customers and handle general business on the counter. In terms of business skills, comprehensive analysis ability, coordination ability, written language expression ability, etc. , has been greatly improved. Because I know that only by strengthening my business skills can I be handy in my work and better provide convenient, fast and accurate services to my customers.

At work, I am loyal to my duties and do my best. Banks belong to the service industry, and my job makes me face many customers every day. For this reason, I often remind myself that "being kind to others is being kind to myself". In the busy work, we still insist on "smile service" and answer customers' questions patiently and meticulously. When I meet an unreasonable customer, I try my best to tolerate and understand him, and finally get the understanding and understanding of the customer. I always take "customer satisfaction and business development" as the goal, do a good job in service, establish a good window image of warm service, and make every customer happy and satisfied.

(C) foster strengths and avoid weaknesses, and constantly improve themselves

As a new employee, our shortcoming is lack of experience in business skills, but I will give full play to my advantages in working attitude and hard work. I love my job, treat every task correctly and seriously, take the initiative in my work, and actively participate in various business training and marketing tasks organized by the unit. After nearly a year of unremitting efforts, my work level has made some progress, and I believe I can make more contributions to the sports branch.

(4) Shortcomings in the work and future plans.

Although I feel that I have made great progress in recent years, I still have some shortcomings, such as the handling and operation of some details, such as the behavior norms of tellers, such as locking screens and putting money boxes, the operational sequence and compliance inspection in business. In addition, I don't know enough about some businesses that I rarely encounter in my daily work, and I always dare not take over from the standpoint of newcomers. I will hone myself in my future work and study, improve myself with the guidance and help of my leaders and colleagues, give full play to my strengths and make up for my shortcomings. In the future, I will set new goals, meet new challenges with a full mental state, learn from advanced colleagues, learn new business, master new theories, adapt to new requirements, learn from each other's strengths, make progress together, constantly improve my post-holding ability and cultivate myself into a comprehensive talent.

2022 Bank Comprehensive Teller Work Summary Mode Chapter 5

The year of _ _ _ was a colorful year in the development history of ICBC, and ICBC successfully took the first step of shareholding system reform. For Nan 'an Sub-branch, _ _ year is a year of hard work, a year of adapting to changes, a year of pioneering and innovating, a year of clearing up ideas and accelerating development. This year, the business integration of branches and their subordinate branches developed steadily, and the comprehensive business system was comprehensively promoted, achieving the expected goals. During this year, the organization and leadership gave me many opportunities to study and exercise.

First, strengthen business study, improve their comprehensive quality and adapt to the needs of the new situation.

Since I have been engaged in savings work, I have attached great importance to the cultivation and study of personal business ability. While providing standardized and high-quality services to depositors, we should study business skills assiduously, actively and conscientiously learn new business and knowledge, and learn from leaders and professional departments with an open mind when encountering places we don't understand. With the needs of bank reform, my working ability and comprehensive quality have been greatly improved, and my business level and professional skills have also been updated and improved with the reform of ICBC at various stages.

Second, with a high sense of responsibility and customer-oriented service concept, we will implement quality work.

In, I worked as the business supervisor in Changjiang Village Savings Office, mainly responsible for re-control, internal control, quality accounting and counter normal business. By strengthening internal control management, the branch never ranked in the bottom 50 in accounting quality appraisal last year, and ranked in the top 30 or 40 for many times. I was rated as an "error-free teller" by Nan 'an Sub-branch for two consecutive months.

I always adhere to the concept of "customer first", regard the customer's affairs as my own business, put myself in the customer's shoes, think about the customer's urgent needs, boldly explore ideas, adopt different working methods for different customers, and strive to provide the best service for customers in order to win their support for our business. During my work in Changjiang Village Savings Office, I have developed from friendship with many customers to friendship, and I have been praised by different types of customers for many times, and I have never received a customer complaint.

The times are changing, the environment is changing, and the work of banks is changing from time to time. Every day something new appears and something new happens, which requires me to change with the situation. It is my goal to learn new knowledge, master new skills, adapt to the changes in the surrounding environment, improve my post-holding ability, train myself to be a comprehensive ICBC employee and plan my career best. Of course, I still have some shortcomings in handling and operating some details. In the future, I will continue to do my job well, always spur and improve myself with the service concept of "endless service, innovative service and lasting service", improve myself and be stricter with the care, guidance and help of leaders and colleagues, contribute to the reform and development process of ICBC, and implement the quality service work!