In Collapse Academy 3, many players choose the recharge method in order to better improve their characters' combat effectiveness, but sometimes they encounter the problem that the crystal charged with money has not been paid, so how to solve it? And how to recharge correctly? Let's have a look.

Solution to the problem of insufficient supply

Step 1: Open iTunes on the computer (iTunes can be accessed from the Apple official website-Technical Support page, and enter your Apple ID to log in;

Step 2: Click the APP store and select an account in the bottom management bar;

Step 3: Slide down and click Show All under the purchase history;

Step 4: In the recently purchased goods, or click the arrow on the left of the order date to view the purchase details, you can view the order number.

Then, ask the captain to take a screenshot of the entire iTUNES interface, remember to take a screenshot with the Apple account, and then contact the customer service mother. Customer service mom will help you with it.

Correct recharge method

1. Bind the iTunes account with the bank card in advance, or recharge the money into the iTunes wallet in advance to reduce the verification steps when paying in the game.

2. Please don't cut the game to the background when recharging, and don't manually close the game process! Please ask the captain to complete the recharge payment under the condition of ensuring the normal operation of the game.

3. After the recharge is completed, if you don't receive it immediately, please don't manually close or restart the game! Please be patient, captain. At this time, the chrysanthemum on the screen may be turning. After the chrysanthemum is turned, the captain can receive the purchased crystal!

Therefore, friends must use the correct method when recharging. In case the recharge fails, you can follow the method taught above step by step.