Precautions for shopping in Europe, France, Germany and Italy: \x0d\ 1. Preparation before departure: \x0d\ 1. Travel documents: Please be sure to bring your ID card. Guests with new passports should carry their old passports with them for inspection. \x0d\2。 Dress: Clothing preparation depends on seasonal changes. The average climate in Europe is 0-5 degrees Celsius in winter and 20-26 degrees Celsius in summer. The temperature difference between morning and evening is about 10- 15 degrees. Visitors should wear light and comfortable clothes. \x0d\3。 Time difference: The time difference between Europe and China is 6 hours in summer and 7 hours in winter; \x0d\4。 Carry-on items: Please bring your own teeth and slippers when you leave the group, because western hotels are not equipped with such items, mainly for environmental protection and personal hygiene. Please bring your own umbrella, film, sunglasses, skin care products and other daily necessities, which are very expensive abroad; \x0d\5。 Self-provided drugs: in European pharmacies, drugs must be purchased with a doctor's prescription, and medical expenses are expensive. Please bring your own commonly used drugs; \x0d\6。 Currency: At present, RMB has not been circulated in Europe. Please bring your own euros. According to the relevant regulations of China's foreign exchange management, when citizens travel abroad, each person can carry the equivalent of $5,000 in foreign exchange. \x0d\7。 Exit: telephoto cameras and video cameras (detachable lenses) must be declared when they leave China Customs to avoid being taxed when they return home. \x0d\8。 Baggage: According to airline regulations, each passenger is limited to one piece of checked baggage (with luggage tag and name and address) weighing no more than 20kg. If you are overweight, you have to pay. After receiving the checked baggage, be sure to tear off the old note on it to prevent misunderstanding when checking the baggage next time, which will lead to your luggage being transported to the wrong place; One piece of hand luggage, each airline requires that the hand luggage should not exceed 8 kg, and the maximum size is: 55× 40× 20; \x0d\ Handling measures for luggage damage: \x0d\A Please bring your luggage tag, ticket and passport to the local airport counter to declare and fill in the luggage damage report; \x0d\B Confirm the compensation amount and location with the airport; \x0d\C Please keep a complete baggage damage report form so that you can claim compensation from the airline. Measures for handling the delay and loss of luggage: \x0d\ a Please ask the guests to declare at the counter of the local airport with their luggage tags, air tickets and passports, and fill in the baggage loss report form; \x0d\B Please ask the guest to leave the exact address and telephone contact information of the airline for the follow-up trip, so that the airline can contact the guest in time after finding the luggage, and also keep in touch with the airline to track the luggage. \x0d\C After finding the luggage, the airline will transport the luggage to the city where the guest is located; \x0d\D If the baggage is delayed for more than 3 days, the guest can apply to the airline for compensation after returning, and the airline will give some compensation according to the specific situation. \x0d\ Note: Please do not put chargers, medicines and valuables in the checked baggage. Once the luggage is delayed or lost, it will bring a lot of inconvenience; \x0d\ 2。 Transportation: \x0d\ 1. According to European laws, drivers must drive for no more than 9 hours/day and have at least 12 hours of rest every day; Drivers must rest for 20 minutes every two hours; \x0d\2。 European law has strict restrictions on working hours. If you need extra services, you need to get the consent of the local tour guide driver and pay some extra fees. Please respect and cooperate with the work of the tour guide driver so that the trip can go smoothly; \x0d\3。 Europe has a strong sense of environmental protection. In order to avoid air pollution, the law stipulates that drivers are not allowed to turn on the air conditioner when parking. I hope you can understand; Smoking is forbidden in the tour bus, and try not to eat food with skin, ice cream and so on. If you must eat, please wrap the remaining fruit cores in paper and put them in the trash can. Don't throw them in the car at will. \x0d\4。 For your safety, please don't walk around while the tour bus is driving, and the car company will not bear any responsibility for the damage caused by it. \x0d\5。 European trains (except high-speed trains) are slow, have many stops, have small carriages and do not supply drinking water. At the same time, we should pay special attention to taking care of our belongings; \x0d\ III。 Hotel: \x0d\ 1. Hotels all over the country are booked in the local four-star or surrounding areas, and the two rooms include separate bathrooms; \x0d\2。 The extra expenses (except room rate and breakfast) of the passengers in the hotel shall be borne by the passengers themselves, such as long-distance telephone charges, laundry charges, beverage charges, luggage handling fees, etc. \x0d\3。 Any "pay" or "P" on hotel TV is a pay channel; In addition, the hotel does not provide comb washing products and slippers; \x0d\4。 When taking a bath in a hotel, don't let water flow out of the bathtub. If the carpet is soaked, you may have to pay 300 euros to 1000 euros; \x0d\5。 There is no hot water supply in European hotels, but cold tap water can be drunk (Italian hotels have poor cold water hygiene). If the guest is uncomfortable, you can bring your own water heater; (Be careful to prepare the adapter); \x0d\6。 The AC voltage of hotels used in most European countries is 220 volts, and two-pin round plugs are often used; (Can be purchased at the briefing session) \x0d\7. Europe is located in the temperate zone, and the hotel has no air conditioning supply in summer; \x0d\8。 Due to the itinerary, some European hotels are generally far from the city center, and some need to drive for an hour or more. In some hotels, the double standard room will be equipped with two beds of different sizes, one large and one small, which is convenient for family tourists with children. In some hotels, there is only one large double bed in the double room, with double bedding, and sometimes two single beds are put together and can be pulled apart when used; Please try to consult with the team members. \x0d\ IV。 Meal: \x0d\ 1. The living habits of Europeans are very different from ours. The general diet level can't be compared with home, mainly because of the differences in environmental prices and living habits, so please do as the Romans do; \x0d\2。 Europe is used to eating simple breakfast, and the breakfast provided by hotels usually only includes bread, coffee, tea, juice and so on. When in Rome, do as the Romans do (Europe is very disgusted with wasting food, so please try to take breakfast away); Lunch and dinner are generally eaten in Chinese restaurants, and the standard is five dishes and one soup; \x0d\3。 If it is necessary to return the meal under special circumstances during the trip, the travel agency will return the meal according to the standard of 5 euros/person/time in Schengen and 65438 euros +00 euros/person/time in Switzerland; \x0d\4。 According to international practice, the airport should take care of itself when transferring and waiting. \ x0d \ v. Tour guides and tour leaders: \x0d\ 1. The tour guides employed by travel agencies are all professional tour guides in Mandarin, English and German. Tour guide drivers are not obliged to accompany passengers out after work, but must obtain the consent of local tour guide drivers and pay extra fees for requesting extra services. Guests should respect and cooperate with the work of the tour guide driver to make the trip go smoothly; \x0d\2。 The characteristics of European routes determine that tour guides are responsible for explaining and providing tour guide services. Only a few scenic spots will be explained by professional tour guides from all over the world (local government regulations). \x0d\ VI。 Security and property custody: \x0d\ 1. Cash, certificates or valuables must be carried with you, not in checked baggage, nor left in hotels or tour buses when traveling; \x0d\2。 The hotel is not responsible for the safety of guests' valuables in the guest room, and the driver is not responsible for the safety of passengers' valuables in the car. Please note that cash is not insured; \x0d\3。 Watch out for pickpockets when you go out. There are many thieves in Europe, especially in Italy and Paris, France. Thieves often visit museums, hotels, lobbies, department stores, restaurants and other crowded places. Don't expose your property in public. You should go out together at night. \x0d\ VII。 Public health and etiquette: \x0d\ 1. No spitting, littering and cigarette butts in public places; Don't talk loudly on any occasion; Don't jump the queue, unreliable people get too close, and it is better to keep the length of one arm; \x0d\2。 German restaurants are non-smoking. If found, they will be severely punished by the German government. \x0d\ VIII。 Insurance: \x0d\ If the guest has any discomfort or medical accident during the trip and needs medical services, please contact the tour leader immediately. Please pay the medical expenses in advance and keep all relevant medical documents so as to claim the amount stipulated in the Travel Insurance Regulations from the insurance company after returning to China. 9. Tax rebate: Shopping tax rebate is a European policy. Some shops give you a tax refund on the spot, and some shops need to go to the airport of the last stop country to issue a tax refund form. In short, the tour guide will introduce you and help you. Tourists should follow the advice of the tour guide when shopping, otherwise they will suffer losses if they can't get the tax refund. \ x0d \ X. Tip: \x0d\ 1. European countries have regulations on tipping, and it is 7 euros per person per day, calculated according to the total number of days (70 euros). \x0d\ XI。 Responsibility: \x0d\ 1. Traveling in Europe is a group activity. Please observe the time of collective departure and return. No one is allowed to overstay or stay. \x0d\2。 Passengers traveling in Europe all hold their passports for personal reasons. If there are problems in entry and exit, all losses (including tour fare) arising therefrom shall be borne by the guests; \x0d\3。 In case of traffic, weather and other special circumstances during the tour, the company has the right to add, subtract or change some itineraries and tourism projects, and passengers shall not have any objection; \x0d\4。 Due to irresistible reasons, such as coup, strike, flood, earthquake, traffic accident, etc. The company will charge passengers according to the actual situation. \x0d\5。 According to the regulations of the embassy, all guests who apply for visas through travel agencies need to return their passports and boarding passes to the embassy for cancellation after returning home. The travel agency arranged for a special person to meet at the Capital Airport. Please cooperate! ! ! \x0d\ XII。 Note: \x0d\ 1. You must arrive at the Capital Airport on time according to the assembly time and place listed in the delegation's notice, and take the initiative to contact the delegation's accompanying personnel; \x0d\2。 In order to avoid the loss or theft of passports and air tickets, after entering Europe, all passengers who participate in the European tour of travel agencies should give their passports and air tickets to the tour leader for unified custody during the tour; \x0d\3。 Please don't put valuables such as cash and jewelry in the checked baggage, because once the baggage is lost, the above items are not within the scope of compensation; In addition, according to the practice of airlines, the damage or loss of brand-name suitcases or valuable luggage is compensated according to ordinary cases and not according to other prices (except those with additional risks); \x0d\4。 The airline stipulates that the team ticket will not be refunded after the ticket is issued, and it will not be refunded for non-travel reasons; \x0d\5。 Shopping is a personal activity. If there is no contract between the store and the customs or airport reasons (the plane is late, the bank is closed, the customs inspection time is tight, etc.), the tax refund cannot be timely. ), the travel agency will not be responsible for handling the tax refund business, and those who miss the flight due to tax refund will bear the responsibility themselves; \x0d\6。 Nowadays, Europe is full of thieves. Hotel lobbies and restaurants are frequented by thieves, and airport stations, tourist attractions and even gas stations are all places where thieves can show their talents. Robbery, theft and fraud occur from time to time. The most dangerous cities are mainly Rome, Milan and Paris. For those who are not vigilant and have insufficient precautions, it can be said that there is no safe place in Europe, so we should always be vigilant everywhere. Passports, airline tickets, money and valuables must be carried with you. It's best to walk with a satchel on your side to prevent gangsters from robbing from behind on motorcycles. Pay attention to gangsters robbing from behind, and be sure to take valuables with you when you leave the tour bus, hotel and restaurant. Don't hold a briefcase or bag in your hand, and don't put your handbag, briefcase, camera, etc. on the ground when taking pictures. \x0d\7。 Beware of pretending to be a policeman and robbing things under the pretext of inspection. \x0d\ XIII。 Friendly reminder: \x0d\ 1. Schengen countries in western Europe use the euro. Please exchange euros before meeting at the airport. \x0d\2。 The travel agency copies your passport for you. Please pick it up at the tour leader after going abroad.