Mediation work in the rapid and effective resolution of grass-roots conflicts and disputes have advantages, but modern technology means in the mediation of the application of big data is not enough, and need to work harder.

Liu Jinyuan suggested: to create a smart mediation platform in the city, to establish a people's mediation database including mediation organizations, mediation teams, mediation objects, expert talents, dispute data, unsuccessful cases, excellent cases, quality assessment, learning materials of the nine content, and through the WeChat public number of the way to the public. This will not only help to smoothly resolve conflicts and disputes, but also greatly improve the efficiency of mediation. The "Smart Mediation" WeChat platform is an innovative move by the national judicial system to realize efficient online and offline mediation through WeChat applets. In the future, the public in their daily lives encountered conflict disputes, just through the cell phone to open WeChat, open the wisdom of mediation small program, without leaving home to seek help.

This saves mediation costs and is a smart project to benefit the people. With smart mediation, there is a law to follow, there are examples to follow, can help residents better and faster to solve the problem, but also to help grassroots community organizations to reduce the burden. For example, the dog problem, to the public security or urban management, how to manage, residents have similar problems how to complain, how to deal with the correct. The establishment of a smart mediation platform can quickly and conveniently guide residents to make reasonable claims.