My new HP laptop copies things from the hard disk very slowly and often gets stuck. The hard disk is plugged into other computers and works fine, what is the reason?

Hello, thank you for choosing HP products.

You described the slow movement of files and the machine's general system and the stored files, we recommend that you can operate the following methods to see if there is any improvement:

1, turn off the "Remote Differential Compression" function, specifically how to turn off the recommended that you refer to the following official document:

//portal/site/html/html/html/html/html/html/html/html/html/html/html/html/html/html.html portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c01076362

2, run Windows Update to upgrade the system patch of the machine;

3, organize the machine's disk fragmentation. On how to organize the disk fragmentation you can refer to the following official document:

/portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c01499540

4, if the problem still exists after the above operations, it is recommended that you can save the important files and restart the machine. Reboot the machine when the machine appears HP logo, press F11 key recovery to restore the machine's operating system to see if it can solve the problem you encountered.

Note: If your machine is not pre-installed with a windows operating system when you purchase it, we recommend that you try to put in a system installation CD-ROM to save important files and reinstall the operating system to see if it solves the problem you are experiencing. I hope the above reply can help you.

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