96120 is the residential health follow up outbound call number?

96120 is the Resident Health Follow-Up Outcall number. What you may hear is: "Hello, this is the Hubei Province New Crown Pneumonia Epidemic Prevention and Control Command. May I ask if you have been to ...... in the last 14 days", the call is designed to support the provincial New Crown Pneumonia Epidemic Prevention and Control Command in carrying out epidemic prevention and control flow checks.

Note:

On Aug. 10, the Hubei Provincial Transportation Administration urgently restarted the 96120 phone number to support the provincial New Crown Pneumonia Epidemic Prevention and Control Command in carrying out epidemic prevention and control screening.

Hubei Province, the relevant person in charge of the Communications Authority, the province's mobile, telecommunications, Unicom three major basic telecommunications operators acted quickly to organize the work of mobilizing the 96120 number. Hubei Mobile set up a special working group to mobilize key forces to quickly start the AI follow-up robot.

August 11, 9 a.m., Hubei Mobile AI intelligent voice robot formally restarted 96120 residents health tracking outbound call, online "intelligent outbound" products using cloud networks, big data, artificial intelligence voice recognition and other new technologies.

Through China Mobile's 10086 cloud customer service system regular outbound calls to three target groups (time and space travel, key areas, cross-provincial roaming)**** 1 million residents to conduct intelligent outbreak investigations, improve the efficiency of outbreak prevention and control.