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How to solve the problem when riding a *** enjoy bicycle 20 minutes but was billed 410,000?

The first time you use *** enjoy the bike, Mr. Shi in Jiaxing, Zhejiang Province, encountered a pile of even the police are difficult things: small Ming *** enjoy the bike back, but the App is still crazy, a night billing soared to 414,588 yuan.

That night, Mr. Shi was so scared that he couldn't sleep for the rest of the night, staring at his phone.

What he didn't understand was why the billing system didn't stop after just 20 minutes of riding the bike, which had already been locked and returned.

Such a strange thing, on April 18, other Xiaoming bike users also encountered the same trouble as Mr. Shi.

Yesterday, the person in charge of the marketing department of Xiaoming Bicycle told the Express reporter that the billing data on that day was indeed messed up, due to the upgrade of the rental car billing system.

Mr. Shi's problem has thankfully been solved, but the problems in the increasingly heated ****-enjoying bike market go beyond that.

According to the New Blue Network, in April this year, Ms. Shi in Hangzhou parked her ****shared bike on the side of the road and locked it up after using it, not realizing that her phone would receive a message saying it was still in use and kept deducting money.

According to Chuncheng Evening News, in March this year, Kunming's Ms. Han rented a *** enjoy bike, riding less than 5 minutes to return the car, but the client shows that the car has not been returned, has been deducted, deducted 96 yuan.

According to Qilu Evening News, in February this year, Mr. Yu in Jinan is ready to ride the **** enjoy bike to work, after scanning the QR code can not be unlocked, the car did not ride, the cost has been deducted ......

Another survey showed that many deductions problem is to open the lock, and then found that there is a malfunction of the bike can not be ridden, but the money has been deducted.

According to China Entrepreneur magazine, in less than two years, the ****sharing bicycle industry has crowded with 30 or 40 companies, accumulating tens of billions of dollars in capital. Driven by capital, the companies are expanding rapidly, according to statistics:

The two leaders, Mobay and ofo, are both expected to put more than 10 million bikes in 2017, while Little Blue Bike, which claims to have the third highest market share (another ****hedge bike company, Yubai Bike, also claims to be ranked third in the industry) is expected to put 6 million to 8 million bikes, and the entire ****hedge bike industry adds up to more than 30 million vehicles.

With such a large market opportunity, what should the major ****shared bike platforms do to avoid something like this?

In our opinion, the ****sharing bike should have an early warning and prevention mechanism for "sky-high charges". *** enjoy bike platform is the use of big data management information, the user riding track, time and so on have accurate data records, if the riding cost exceeds the average, the system should immediately warning response, remind the platform managers and users, and timely investigation of the problem, the first time to correct the error. Obviously, for the Internet company to do this is not difficult.