Recently, a government website in Shanghai is quite popular. This website does not publish news, but the opening of this website is news itself. This website only provides data information, and its name is "Shanghai Municipal Government Data Service Network".
Led by the General Office of the Shanghai Municipal Government and the Shanghai Economic Information Commission, with the participation of nine pilot units, including the Municipal Public Security Bureau, the Municipal Administration for Industry and Commerce and the Municipal Transportation Commission, the first government data service network in China was built, and the pilot work of opening government data resources to the society was started. Citizens can download 2 12 data products and 30 data applications through this website. On the basis of the pilot, Shanghai requires all local government departments to provide services such as browsing, querying and downloading data products to the public this year.
Shanghai centralized storage and unified management of the city's government resource data, and open to the public. This seems simple but complicated, and it requires great wisdom and courage. It is undoubtedly a useful exploration for public services to embrace the era of big data, and its experience can be replicated and promoted.
When we are still confused about cloud computing and imagining the beautiful life of the Internet of Things, an era of mass production, sharing and utilization of big data has arrived. As Gary King, a professor of sociology at Harvard University, said, "This is a revolution. The huge data resources have begun the quantification process in various fields, and all fields, whether academic, commercial or government, will start this process. "
Big data is not only a massive data state and corresponding data processing technology, but also a way of thinking, an important infrastructure, and a social change driven by technological change, which accompanies and calls for public service innovation. The era of big data has brought new challenges to public services, forcing public services to innovate in concept and practice.
In order to adapt to the era of big data, public service departments must first have a correct attitude towards the understanding, understanding and application of big data. Public service departments deal with a large amount of data every day, which may be boring, but these data are very valuable information for the public or companies. The information of real estate development enterprises published by Shanghai government data service network is helpful for citizens to make decisions on buying houses, and information such as hospital beds and waiting numbers is convenient for citizens to seek medical treatment. For example, a navigation company uses more than 20,000 pieces of geographical location information released by Shanghai to compile and update maps, which has gained commercial benefits while serving the society.
Second, we must have "big data thinking". "Big data thinking" has at least several important characteristics such as "massive, open, pleasant and real-time". This requires the public service department to change the traditional thinking mode, activate those dormant data that have been put on hold, break the data division state of various departments, build a data resource aggregation platform, and disclose all kinds of data resources to the public as soon as possible through the Internet and mobile app.
Once the "general gate" of thought is opened, the foothold of action will be improved. In the final analysis, the application of "big data" in public service departments is to facilitate decision-making and solve problems, so as to better serve the people's livelihood. Public * * * service departments should be good at using big data technology to mine * * * rules from the action trajectories of a large number of individuals and find problems in real time. For example, Seattle in the United States uses big data to monitor parking spaces in Washington, new york, Chicago and other cities in real time, effectively alleviating the parking problem during peak hours. During this year's visit to Spring Festival travel rush, the application of population migration big data visualization developed by Baidu attracted wide attention. This application provides a reliable basis for public service departments to make scientific decisions and rationally allocate resources, and finds a new practical direction for using big data for public service and social management.
The above is what Bian Xiao shared about calling for public service innovation in the era of big data. For more information, you can pay attention to the global ivy and share more dry goods.