According to local news media reports in Zhengzhou, the relevant departments of Zhengzhou City will launch an investigation into the issue of accountability for the health code given a red code for no reason, and will specifically carry out the following elements of the work:

To restore the travel problems of these users at the first time. In our country's epidemic prevention and control rules, if a person's health code color is red, it means that not be able to take public **** transportation, not be able to leave the scope of their own belonging, and also to implement very strict control measures, but these users themselves are not close to the personnel, nor is the diagnosis of the personnel, and has not been to the medium and high risk and other areas, so to be in the first time to order the relevant Heads of departments to resume the travel issues of these users and ensure that their health satisfaction color is green. It is not possible to implement any reason or any measure to change the color of the health code to red for these users.

It is also important to check who exactly gave the health code red color issue. From the point of view of the management system of big data, each region's health code system has the local authorities for custody and maintenance, and whether there is collusion between the local bank and the relevant departments have to be further investigated, but it can not be denied that the management of the big data system of the personnel have an inescapable responsibility, because they are the only ones who can be on the users of the color of the health code to change arbitrarily. Therefore, the relevant departments to strictly investigate the custody of these systems of staff, the usual working life whether the bank has a relationship of interest, whether there is illegal operation behavior, if found out is likely to bear the relevant legal responsibility.

Follow-up issues to give a solution, a simple restoration of the user's travel problems, the violation of the operation of the health code data system to give legal penalties is not enough, but also need to be at the end of this matter, the follow-up measures to be how to ensure that the local residents of Zhengzhou in a safe and effective environment to travel, to re-establish people's trust in the Health code trust. Not to destroy the authority of the health code in people's minds.