2, May 31, 2021, Hohhot officially opened 12393 medical insurance convenient service hotline, the hotline is specialized in providing health insurance services, solve the people's health insurance problems hotline. Insured persons can obtain consulting services by dialing "12393" or "12345" government service hotline. In order to better meet the needs of the insured for consultation on medical insurance policies and business management, the State launched the construction of the 12393 National Medical Insurance Medical Service Hotline. Hohhot City, in accordance with the state and autonomous regions to actively participate in the work of the deployment, rapid advancement, to build up the health insurance sector and the masses of the "bridge", the masses can call 12393 service hotline, easy to deal with health insurance policy advice, business inquiries and other services.
3, Hohhot Municipal Bureau of Medical Protection September 3 news release, August 20, Hohhot Municipal Bureau of Medical Protection for medical insurance civilian service hotline "12393" formally launched the omni-channel intelligent customer service system, aims to promote the Internet, big data, artificial intelligence and health insurance information construction integration, to realize the medical insurance consulting services and handling of affairs. It aims to promote the integration of the Internet, big data, artificial intelligence and the construction of medical insurance informationization, realize the innovative breakthroughs in medical insurance consulting services and handling affairs, and open up the "last kilometer" of service to the insured people. The hotline provides 7*24-hour service, and the robot customer service is provided during non-working hours, realizing non-stop service. The opening of the hotline will further open up the communication channels between the public and the health insurance department, so that the health insurance service is more beneficial to the people.
About Hohhot
Hohhot, commonly known as Hohhot, formerly known as Guisui, is the capital of the Inner Mongolia Autonomous Region, located in the central part of the Inner Mongolia Autonomous Region. It is located at 110°46′-112°10′ east longitude and 40°51′-41°8′ north latitude, and is the political, economic, cultural, scientific and educational, and financial center of the region. The terrain gradually slopes from north-east to south-west. Hohhot has a mesothermal continental monsoon climate, with obvious climate changes and large differences between the four seasons. Hohhot city has a total area of 17,200 square kilometers, of which the built-up area is 260 square kilometers. It now has 4 districts, 4 counties, 1 flag and 1 national economic and technological development zone. Hohhot is rich in tourism resources, embracing the grassland in the north and the Yellow River in the south, with a long history and glorious culture, and is one of the birthplaces of Chinese civilization. Is the grassland culture and the Yellow River culture, nomadic civilization and farming civilization convergence, integration of the frontier, Hohhot is also a silk tea camel road transit place, is the place where the temple culture prevails.