In order to implement the "General Administration of Market Supervision on the integration of the construction of the 12315 administrative law enforcement system better Service market supervision and law enforcement opinions" and "Liaoning Provincial People's Government General Office on the issuance of Liaoning Province 8890 government service platform construction implementation program notice" spirit, in accordance with the province's consolidation of market supervision hotline unified arrangement, since July 1, Fushun City Market Supervision Bureau will be the former Industry and Commerce Bureau 12315, the former Quality and Technical Supervision 12365, the former Food and Drug Administration 12331, The former Price Bureau 12358, the former Intellectual Property Office 12330 five hotlines unified integration to 12315 hotline to 12315 a number to provide market supervision complaints and reporting services to the outside world. At the same time, to take 12315 and 8890 dual-line parallel mode, in the city dial 12315 complaints and reports phone, automatically jump to point to the 8890 service hotline, the 8890 platform seat uniformly listen to the registration of complaints and reports involving the market supervision of the phone, and through the 8890 platform software transfer to the relevant market supervision departments.
The integration of the market supervision hotline is convenient for the people and enterprises, improve the business environment, the need to protect the legitimate rights and interests of consumers. Realization of the integration of five consumer rights hotline, the Market Supervision Bureau unified 12315 a telephone number to provide external complaints and reports and consulting services, to achieve the city's "one to the outside world, centralized reception, all levels of contractors, departments in accordance with the responsibility to deal with", the majority of consumers and the public to complain and report the quality of food, drugs, prices, intellectual property rights and other issues No longer have to dial five different hotlines to defend their rights.
Fushun City Market Supervision Bureau attaches great importance to this work, the integration of the five lines of "a foreign" as this year's priorities, and vigorously promote. In order to efficiently serve the city's consumers, the Market Supervision Bureau into the 8890 platform for the acceptance of the relevant business knowledge training and guidance, and the establishment of consulting and complaint reporting data **** enjoyment mechanism, monthly docking with the 8890 platform, the summary involves the Municipal Market Supervision Bureau of the five complaint reporting hotline related to consumer rights data, in-depth analysis, the formation of the "Market Supervision Bureau of consumer consulting and complaint reporting data analysis Report", with the municipal government 8890 and the Municipal Bureau of each business section **** enjoy, the formation of complaints and reports data and supervision and law enforcement seamless docking, for the supervision and law enforcement departments accurate supervision, accurate law enforcement to provide data support, and further create a safe and secure consumer environment.