The training organization does not refund fees should be complained to the Consumer Association. At this stage, some education and training institutions provide a form of contract, there is a suspicion of reducing the responsibility of the operator, limiting the rights and obligations of consumers.

Consumers must be careful when choosing a training institution. When signing the contract, the relevant service content, cost, quality, mode and refund matters are written into the contract content, pay attention to see the terms of the contract, whether to agree on the cost of the course, including how many hours of study, etc., in case the rights and interests of the damage, the convenience of the right to defend.

In addition, it is worth noting that some students on a period of time and then no longer willing to go. Have no choice but to ask for the cancellation of the contract, the return of pre-paid fees, but because it constitutes a breach of contract, the same need to bear the responsibility for breach of contract.

The refund of the training course is as follows:

1, if the student is unable to complete the study program due to the school, the student requests to withdraw from the school and refund, the school must return the remaining fees;

2, before the school starts, the student applies to the school for withdrawal due to irresistible reasons, such as major illnesses, accidents and casualties, special family difficulties and other legitimate reasons to the school, applying for withdrawal to the school, to the school to apply to the school. The school deducts a handling fee of 5% and then refunds the remaining fees;

3. Before signing the agreement, it is important to read the contents of the agreement, and consumers are advised to retain evidence of their rights. There are relevant refund agreements in the agreement, generally subject to the agreement signed by the consumer and the merchant;

4. Students who are unable to continue the class due to violation of state laws and regulations and other reasons, and apply for a refund, will not be refunded. Schools should charge fees in accordance with the fee items and fee standards approved by the education administration and other relevant departments, and use the special bills printed by the relevant departments. The bills are the only proof of the school's charges and refunds.

Legal basis:

The People's Republic of China*** and National Code

Article 562

The parties can cancel the contract by consensus. The parties may agree on the reasons for one of the parties to rescind the contract. The rescuer may rescind the contract when the cause of rescission occurs.

Article 563

The parties may rescind the contract under any of the following circumstances:

(1) the purpose of the contract cannot be realized due to force majeure;

(2) one of the parties explicitly expresses or demonstrates by its own conduct that it will not perform the main debt before the expiration of the performance period;

(3) one of the parties delays the performance of the main debt. (c) One of the parties delays the performance of the main debt and fails to perform it within a reasonable period of time after a reminder;

(d) One of the parties delays the performance of the debt or engages in other defaults that make it impossible to realize the purpose of the contract;

(e) Other cases stipulated by the law. In the case of an indefinite contract consisting of a debt to be continuously performed, the parties may terminate the contract at any time, but shall notify the other party before a reasonable period of time.