One thing, whether it can be done well, is partly ability, and more importantly, attitude and emotional intelligence. It is more important to make customers happy than to do things well. Learn to be a man before you do anything.
Background story:
At present, I am working on a project about XX Automobile Company. To put it bluntly, I just use the existing big data technology to empower enterprises, change the development site of enterprises, and provide data support for their decision-making. To this end, the company finally undertook this project, which is also a blow, with experience and experts in the automotive industry. More than 20 departments at the scene, one department completed the investigation in 2 hours and about half a month. Now we have to start the three-stage development, and the design is also carried out simultaneously, because they frequently change the requirements, which leads to the delay of the design work.
In the second stage, the company's second-in-command came to listen to some explanations and put forward some suggestions for improvement. The biggest opinion is to follow the industry-leading technology, not the precedent, but to consider the train of thought in the next five or even twenty years after 10.
After that:
Of course, it's not just because of the second in command, as mentioned earlier. Let's get into the business and do this project. When doing the content of vehicles and customers, I frequently communicate with customers' IT department (the lead department of the project) and ask them what they want and what they want to do. They said, I don't know about this. I said, then find the business department to investigate. They said, if you don't look for the business department, they don't understand. Your industry experts are here. Use them to come up with a plan. On the other hand, I truthfully reported this situation to the project manager.
Accident:
At the weekly meeting that week, the project manager mentioned this matter and said that I had no idea and didn't know how to do it. Of course, it may have been mentioned before that it is not easy to do it without clear requirements. Then something happened, and the project manager of Party A may have reported to our superior leader and wanted to introduce someone. The leader of our project manager is also accusing me, meaning that I started working on this thing in the second stage, and then I stopped talking. Now I will mention it again, and customers will not mention it for no reason. Isn't that why I was detained? I heard that many things have happened, and departments and institutions said that they have also been adjusted, with the support of special departments. Someone talked to us about it, probably because I was in a bad mood and didn't say anything serious.
Reflection:
1. failed to grasp the characteristics and requirements of Party A..
There have been related things before, and they will complain about us and make some small moves behind our backs, thinking that chatting happily on the surface is enough. Actually, I forgot that the other party is Party A! But also can provide us with more projects of Party A! ! Of course what they say is important. In case you don't get the project in the future, sales must maintain a good relationship. Is the feedback came back, looking for us to operate.
2. Inadequate preparation
Accustomed to Party A's online thinking, I asked myself to be too relaxed and failed to prepare better materials. Do this with MVP, go online to find some information, sort it out casually, and start chatting, without any formal documents and contents. You have to be prepared in the future, whether it's a brain map or a design. There is a lot of information on the internet, and some things, if you think about it, may be possible.
? 3. When communicating with one's own side, it is too casual.
Watch your words and deeds. Just kidding about both inside and outside. When we put forward our project manager's needs, our thinking was too simple and we directly relayed the customer's content. From the point of view of the project manager, it can be understood that you are incompetent or incompetent. After all, we are not experts in the automotive field. Although I asked him for help, after all, we are on two teams. It may lead you astray and sell you. Be careful in everything.
Improve yourself first.
When asking for help, let those who know learn by themselves first, and then let others intervene if they can't handle it themselves. There are some materials on the internet, and I learned them from my colleagues first, so as to facilitate our communication. If it succeeds, the credit will be yours. Find someone else directly, and the credit goes to others. In case the person you are looking for is not settled, you won't feel incompetent.
To sum up the above points, we should be careful in making products in the future, especially the products of Party A. ..
By Ying September 2065438+081918: 44: 45 and Chengdu Software Park Area C?