Like Henan in Alipay to open an online application for code change service, sometimes big data will be wrongly assigned to the code, every time to find the staff to help change the code is not satisfactory, I hope to open an online application for automatic code change service, the staff only need to be approved in the background. Health code change code complaint channel complaint process:

1. Normal complaint: health code abnormal masses can call the province's unified acceptance of the phone (0371-69698305, 0371-69698306, 0371-69698307, 0371-69698308, 0371-69698261, 0371- 69698262), or through the 12345 mayor's hotline to consult the province's unified acceptance of the phone for Henan Province health code change code complaints.

2. Special case complaint: when the normal complaint process can not solve the health code abnormal, the complaint of the masses need to follow the requirements of the individual complaint information is fully prepared, the electronic version of the unified report of the counties (cities, districts) abnormal health code complaint mailbox.

"Henan health code" system has a "convenient declaration, the province's common, cross-provincial mutual recognition, classification and control" features, can generate red, yellow, green color two-dimensional code, the residents will be divided into high-risk, medium-risk and low-risk personnel, to adopt targeted The "red code" can be generated in three colors: red, yellow and green. The "red code" is for high-risk personnel and requires strict control. The "yellow code" is for medium-risk persons, who must consciously accept community isolation and observation. The "green code" for the risk-free personnel, body temperature measurement is normal, can be normal travel back to work.