In our ordinary daily life, the scope of application of the guarantee is more and more extensive, and the guarantee facilitates the implementation of supervision and inspection by higher organizations or collectives according to what the guarantor guarantees. Before writing, you can refer to the model, the following is my collection of service guarantee letter 6, for reference only, I hope it can help you.
Service Guarantee Part 1Our company hereby solemnly undertakes:
1, our company will meet the technical needs of the Xintiandi a zone apartment in the decoration project, strict implementation of the current national construction norms and technical regulations, the use of the main construction acceptance norms are as follows:
Decoration decoration project implementation standard:
is09000 ( is09001-20xx) quality system certification
"Unified Standard for Quality Acceptance of Building Construction" (gb50300-20xx); "Building Decoration and Decoration Engineering Quality Acceptance Specification" (gb20xx-20xx);
"Building Ground Construction Quality Acceptance Specification" (gb50209-20xx); "Building Engineering Quality Acceptance Implementation Rules" (db21/1234-20xx);
"high-rise building fire code" the current standard;
"drainage, ventilation, electrical engineering construction specification" the current standard
Hereby promise
Liaoning Longbang Decoration Engineering Co.
April 25, 20xx
Service Guarantee Part 2Free professional consulting services in the cleaning industry, professional undertaking:
1. Undertake projects: new and old rooms and large and small works of cleaning and cleaning and enterprises and institutions of the perennial cleaning and trusteeship < /p>
2. /p>
2. Undertake object: "family, living room, villa, office buildings, stores, hotels, ktv, commercial buildings, hotels, schools, hospitals, factories, shopping malls, airports, stations, the whole community and other large and small buildings of the overall opening cleaning"
3. Cleaning the specific content: indoor overall ground cleaning glass inside and outside the cleaning of window frames cleaning wall cleaning ceiling cleaning kitchen cleaning Bathroom cleaning floor tile cleaning wall tile cleaning hood cleaning air conditioning, heating pads, floor scaffolding, doors, sockets and other cleaning
4. Professional and technical cleaning services are: floor polishing and waxing, wool carpet and chemical fiber carpet cleaning, furniture polishing and waxing, countertops polishing and waxing, leather sofas and fabric sofa cleaning, cleaning hoods, air conditioning, painting the external walls and external glass curtain cleaning
5. > 5. special cleaning area: the company since its inception for the community, families, institutions, office buildings, stations, large supermarkets and other large areas to provide long-term and regular cleaning staff and hourly workers! Sincerely welcome all customers to negotiate and cooperation!
6. The quality of peace of mind is better than the price of comparison!
I. Cleaning standards: clean, no dust, no stains, no grease, to customer acceptance, satisfaction as a standard.
Second, quality assurance: all types of cleaning services, first service, you satisfied with the payment.
As long as you are in the Jinan city area, we are on call Longfeng housekeeping wholeheartedly for your service. Technical Support Guarantee
Article 7 Technical Operation Guarantee
Article 8 Complaint Guarantee
Article 9 Guarantee of Open Server Room
Article 10 Value-added Service Commitment
Article 11 Force Majeure
In order to standardize the quality of the network resource services and related customer services provided by XXXX Company, and to enable the customers to monitor and control the services of XXXX Company, XXXX Company provides the following services to the customers. XXXX Company's services, we hereby formulate this Service Quality Guarantee.
The first network connectivity guarantee
1, the definition and scope of application
"Network connectivity" refers to the customer hosted in the data center of the XXXX company's network equipment with the backbone network is connected or not." Network connectivity" means that the network ports assigned to the customer by XXXX Company can be connected to the backbone network; "network not connected" means that the network ports assigned to the customer by XXXX Company are not connected to the backbone network.
2. Commitment
XXXX guarantees 99.9% connectivity of the customer's network system, which means that the monthly disconnection time is less than 44 minutes.
3. Liquidated damages provisions
If XXXX Company fails to meet the service quality of Article 1, paragraph 2 in any month, XXXX Company will waive the customer's charges for that month.
4. Other
XXXX Company may, at the request of the customer, calculate the time of "network disconnection" for the customer in a month, and the time of "network disconnection" begins when XXXX Company receives the customer's notice, and ends when the customer receives the notice of restoration from XXXX Company. The term "network disconnection" includes the time (in minutes) during which Customer's equipment is disconnected by XXXX Company, but excludes network disconnections not reported by Customer to XXXX Company within five (5) days of the disconnection, and disconnections of the Customer's network system caused by:
4.1 XXXX Company's network system maintenance, as agreed to by the Customer. network system maintenance;
4,2 caused by any of the Customer's circuits or equipment;
4,3 caused by the Customer's application programs or installation activities;
4,4 caused by the Customer's negligence or by the Customer's authorization of XXXX Company's operations;
4,5 caused by other causes related to the Customer;
< p> 4,6 caused by force majeure.Article 2: Guarantee of Continuous Supply of Electricity
1. Definition and Scope of Application
"Continuous Supply of Electricity" means that within a certain scope of responsibility, the utility or ups power supply provided by XXXX Company to the customer has electric power; "Interruption of Electricity" means that within a certain scope of responsibility, the utility and ups power supply provided by XXXX Company to the customer do not have electric power at the same time. Power interruption" means: within a certain range of responsibility, XXXX Company provides customers with utility and ups power supply at the same time does not have power.
2. Commitment
XXXX guarantees the availability of 99,99% of the continuous supply of power to the customer's network system.
3. Liquidated damages
If XXXX Company fails to comply with the quality of service stipulated in Article 2, paragraph 2 in any month, XXXX Company will waive the customer's 'fee for that month.
4. Other
"Power interruption time" includes the time (in minutes) of the customer's network power interruption caused by XXXX Company, but excludes network power interruptions that are not reported to XXXX Company by the household within 5 days of the interruption, as well as power interruptions that are caused by:
4,1 any customer's circuit or equipment;
4,2 activities such as application or installation by the customer;
4,3 negligence of the customer or operations authorized by the customer to be carried out by XXXX Company;
4,4 other causes related to the customer;
4,5 interruptions of utility power in the power supply unit where XXXX Company's data centers are located;
4,6 force majeure caused by.
Article 3 Initial Installation Guarantee
1. The content of XXXX Company's initial installation service varies with the service items chosen by the customer, and should generally include:
1. 1 Whole machine rental service
1. 1, 1. 1 Installation and debugging of server hardware
1. 1, 1. 2 Installation and debugging of the customer's system software
1. 1. 1 1,1,3 Installation of power supply
1,1,4 Installation of network connection
1,2 Colocation service
1,2,1 Installation of power supply
1,2,2 Installation of network connection
1,3 Cabinet full rental service
1,3,1 Installation of power supply
3,3 Written The authorization must be signed by an authorized person of the Customer. When the authorized person of the customer side is unable to authorize in writing, the authorization can be made by telephone to the engineer of XXXX Company, and the content of the phone call will be recorded, and the operation is required to make up the written operation authorization after the completion of the operation.
3, 4 for the server rental hosting users to provide "8 hours of standby service", such as the user's rented server due to hardware performance caused by the failure of the XXXX company promises to provide users with standby servers, until the original server normal operation.
Article VII Technical Operation Guarantee
1, technical operation conditions and responsibilities
XXXX engineers in the customer's authorization before the authorization of the customer's system to operate without liability.
2, commitment
XXXX engineers in the authorized within 30 minutes to provide customers with the first feedback and after the operation to provide a written report on the operation.
3, other
XXXX Company does not assume any impact on the customer's system due to the customer's authorized operation and responsibility.
Article 8 Complaint Guarantee
1. Content of Complaints
Customers can complain in writing to XXXX Company and one of XXXX Company's employees:
1. 1 Network quality;
1. 2 Customer service quality;
1. 3 Technical support quality.
2, commitment
2, 1XXXX company set up a complaint line to accept customer complaints.
2, 2XXXX company in the acceptance of customer complaints within four hours after the customer to provide customers with a written report on the handling of complaints.
Article 9 guarantees the opening of the server room
1. Conditions applicable to the opening of the server room
Customers are required to show their valid IDs issued by XXXX Company to the management of XXXX Company's data center when entering the server room in order to be allowed to enter.
2. Commitment
XXXX data center server room is open to users 24 hours a day, and customers can request to enter XXXX server room at any time to carry out reasonable operations.
3. Others
When customers need to enter the server room, they need to explain to XXXX Company's data center management in advance:
3,1 Reason for entering;
3,2 Activities to be carried out (operation, visit, etc.);
3,3 Estimated time of entering;
3,4 Estimated time of leaving;
3,5 Required collaborative operations (tools, software, food and lodging arrangements, etc.).
Article X value-added services commitment
1, for server rental and hosting users to provide "hardware upgrade services", including upgrading the cpu, hard disk, memory, etc., hardware upgrade services are paid value-added services.
2, to provide "domain name registration, resolution, ip address rental" and other related paid services value-added services.
3, the exclusive bandwidth users to provide "data maintenance line services", that is, to provide a point-to-point line for the user to update the server data maintenance, the user needs to undertake not to use this line for Internet access. This service is a paid value-added services.
4, to provide paid "operating system and application software" installation services. After the customer provides the serial number of the installation license of the genuine software, XXXX Company provides this service.
Article 11 force majeure
1, force majeure includes:
1, 1 earthquake, typhoons, floods and other natural disasters;
1, 2 war, strikes, blackouts, government action;
1, 3 telecommunications lines were man-made damages or lines, equipment, due to debugging, expansion of interruptions caused by;
2, when the XXXXXX due to the above reasons for force majeure. The above force majeure causes XXXX company can not fulfill the guarantee, XXXX company is not responsible.
Service Guarantee Part 4
As a domestic service provider of Tongliao City, Keerqin District Domestic Service Network Center, we pledge to strictly abide by the following service commitments:
1, with the purpose of good faith service, and conscientiously do a good job of service work.
2, in strict accordance with the requirements of Tongliao City, home services network center, timely service for residents.
3, door-to-door service for residents of the full-time service personnel must be neatly dressed and generous, and with a unified work badge; the use of service triplets.
4, door-to-door service for residents, must be licensed to work, by the owner's permission to enter the room. The service process should be warm, thoughtful, meticulous, accurate, error-free, up to standard, in place. To residents patiently explain or explain the relevant matters, speak kindly, civilized language, do not damage the residents of the facilities and goods; after the completion of the service, clean up the service site, restore the original appearance, and consciously maintain the image of the unit and the network center.
5, to provide residents with products, must be after the technical supervision department audit identified, in line with national standards, and has a qualified certificate of quality products.
6, to provide services to residents, strictly in accordance with the prescribed prices or charges, not indiscriminate charging or demanding, receiving gifts, etc..
7, violation of the above commitments, the residents complained by the Tongliao City, after the verification of the domestic service network center, the domestic service provider alone to bear all the consequences brought about. (including other legal responsibilities).
Gangrene service provider's legal representative (responsible person) signed:
Gangrene service provider unit chapter:
Signature: xxx
date: year month
Service Guarantee Part 5Party A: Langzhong City, Yibi Biotechnology Services Co. : Party C (construction unit responsible person ID card number:
Party B for the building unit floor No. room owners (or owners commissioned by the person) is now entrusted to Party C to carry out the renovation of the house. By consensus, party B, party C commitment to the following provisions:
Article 1: party B, party C strictly abide by the "Ministry of Construction decoration management instructions" and Langyuan Ruijing property service center of the management of the provisions, according to the requirements for the approval of the decoration, construction and acceptance formalities:
Article 2: party C undertakes not to carry out the following unauthorized renovation projects:
1, the owner (occupants) Renovation before the commencement of construction without the declaration and approval procedures;
2, the construction team before entering the site without registration, approval procedures;
3, the actual content of the renovation does not match the content of the renovation declaration;
4, the demolition of the structure of the house without the approval of the property company;
5, unauthorized demolition and partially destroy the walls, columns, beams, floor slabs of the original household;
6, privately increase the load of electrical routes, change the direction and unauthorized alteration of the upper and lower water pipes
7, construction violations of the safe use of electricity, water regulations;
8, chiseling away the floor, the ground floor;
9, change the doors and windows, models, specifications;
10, change the exterior wall decoration;
11, the floor and the ground wall additional Thickness of more than 10 millimeters of the ground turn, granite and other overweight materials;
12, unauthorized closure, occupation of public **** aisles, fire escapes, ceiling and access;
13, unauthorized installation of nets, hoods, and any object outside the window;
14, unauthorized removal of the floor drains mesh cover and dumping of objects to the floor drains;
15, decoration Untidy environment, littering decoration materials, decoration waste;
16, causing leakage and blockage of upper and lower water pipes;
17, fire operations without formalities;
18, the use of excess or a small amount of combustible materials without fire-retardant treatment
19, the use of combustible or toxic and irritating aerosol materials, without warning and public **** to the aisle Discharge;
20, according to the property engineering department sent to the location designated by the personnel wiring, and installation of leakage protection switches, meters, construction switchboards (boxes);
21, use and movement of fire fighting equipment and facilities;
22, the above paragraphs are not exhaustive, in violation of the provisions of the government and relevant departments.
Article 3: If, due to construction reasons, Party B and Party C's renovation of the kitchen, toilet and other changes, resulting in water seepage on the floor, according to the "Urban Alien Adjacent Housing Management Regulations", Party B, together with Party C, will take full responsibility for this and rectify the situation within a fixed period of time, and the cost will be borne by Party B.
Article 4: Party B and Party C promise that in the process of renovation, if other illegal items such as Article 2 and 3 above occur, Party A has the right to stop and deal with it, and Party B is jointly and severally liable for it. Party B and Party C will rectify and complete the project within the time specified by Party A, otherwise the renovation deposit will be deducted 100-500 RMB/time. If the situation is serious, Party A has the right to file a lawsuit to the relevant organizations.
Article 5: This commitment is not exhaustive matters, by Party A, B, C, according to national and local laws and regulations and the relevant management of the community to negotiate a solution.
Party A: Langzhong City, Yibi Biotechnology Services Limited; Langyuan Rui Property Service Center (official seal)
Party B (owner):
Party C (head of the construction unit):
Monthly
Service Guarantee Part 6XXX:
I, as a XXXX station conductor XXX, to make the following assurances:
Clear and accurate forecasts of the stops ahead, large distribution centers to report the connecting lines;
Respect for passengers, patiently answering passenger inquiries, to do so;
Mobilize other passengers for the elderly, young, sick, disabled, pregnant, and holding a baby passenger to give up their seats;
Maintenance of order on the carriage, the carriage is full, to persuade the passengers to wait for the next train;
The next train is the one that will be held at the end of the day, but not the one that will be held at the beginning of the day. p> For passengers carrying dangerous goods, flammable goods, explosive goods, fragile goods and poultry, livestock, pets, etc. are not allowed to ride, patiently discourage;
remind passengers to pay attention to the safety of the bus, to stop smoking in the car;
according to the provisions of the collection of fares, and provide tickets, in accordance with the provisions of the provisions of the free rides of free of charge for the implementation of the passengers;
pick up passengers lost items, and timely transfer to the line dispatcher to deal with. line dispatcher to deal with.
Guarantor: XXX
XXX, XXX, 20xx