Insurance adjuster is mainly responsible for after receiving the notice of investigation and determination of loss, the organization of customers and relevant personnel, on-site investigation and evidence collection, approved the loss of insurance accidents; receive customers, check to determine the validity of the property rights, find the police and hospital records, to determine the responsibility; investigation and evidence collection, collection, collation and review of the investigation and determination of loss information. records, determine responsibility;
4, check the claim form and other records to determine the scope of coverage, all claims within the scope of responsibility, the agent to calculate the claims settlement;
5, to the customer and the agent to reasonably explain the conclusion of the claim, deal with customer feedback on the survey and determination of damage and claims advice;
6, claims documents organized and filed, the establishment and maintenance of claims Establish and maintain claims database and customer risk files, analyze customer risk distribution, propose risk management countermeasures, and ensure the truthfulness and accuracy of claims information and data;
7. Study the relevant policies, management systems, and practical procedures of claims, and put forward the formulation and modification of opinions to continuously improve the quality and efficiency of claims payment.
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