A, the difference:

1, positioning is different: OA is mainly managed by people, BPM is mainly managed by business, ERP is mainly on resource management. Although all three are involved in the "data", "form", "process".

But a careful study, found that OA is mainly involved in some of the approval form to complete some personnel management, that is, management support processes. However, BPM is based on the management of business, personnel management, the provisions of the "who" needs to "in what part" to do what "task". ERP system is the internal management of the business application system, mainly for the internal management of the enterprise. ERP system is the internal management of the business application system, mainly refers to the financial, logistics, human resources and other core modules.

2, different functions: the general purpose of OA is to assist in the management.

However, BPM is to make the whole enterprise more "automated", committed to creating "end-to-end" process, through the automation of business processes to reduce the duplication of human labor, or standardize the work of personnel to standardize the enterprise's Project management, production, sales and inventory.

The ERP system is an optimization of business processes and management processes within a company, where major business processes are automated.

3, the assessment results are different: OA often "approval through" for the ultimate goal, such as "agree to xxx's leave". But the main purpose of BPM is to record and summarize the data.

BPM is more of a management style, and its software is BPMS (Business Process Management Suite/System), which is the embodiment of the management model. And BPM actually needs to be constantly expanded and optimized according to the business changes and development of the enterprise, so it is a system that accompanies the growth of the enterprise. The following figure for the BPM system commonly used PDCA optimization.

ERP system is a company-wide application, highly integrated system. Data is highly ****enjoyed among business systems, and all source data need only be entered once in a particular system to ensure data consistency.

Contact:

1, ERP and BPM:

ERP (Enterprise Resource Planning, Enterprise Resource Planning), MRP (Material Resource Planning), MRPII as the core of its management ideas generally centered around the supply chain, manufacturing and finance as the core. BPM, on the other hand, aims to improve overall business performance, reduce feedback cycles and adapt to changes, and focuses on customer experience and core values in a process-oriented manner.

First of all, in the scope of implementation, ERP to the enterprise's business functions as the core and BPM from top to bottom, through the enterprise internal and external organizations.

ERP and BPM there are very different management structure features: ERP belongs to the business transaction-oriented class (operational level) of the micro-tight integration, such as ERP manufacturing strategy according to the order to intervene at the point of time, to provide inventory-oriented production (MTS), order-oriented production (MTO), order-oriented assembly (ATO), order-oriented design (ETO).

BPM, on the other hand, provides macro-agile collaboration for strategic decision-making and operation management (top level), aiming at improving overall business performance, reducing feedback cycles and adapting to changes, such as a series of process-oriented process management around customer order satisfaction, such as purchasing, design, production, distribution, installation, and after-sales service.

BPM in the implementation process is more concerned about setting up a concept for the enterprise, a comprehensive analysis of the existing business comb, to determine the important process continuity, and ERP is to hope that the enterprise to carry out in-depth change, to create a new business, organizational model.

We can divide the business activities of the enterprise into strategic layer, operational layer and operational layer, a complete IT information systems planning to provide support for these three levels, BPM to effectively integrate ERP operational layer management will make the enterprise strategy, decision-making and operational agility, automation to an unprecedented new height.

2, OA and BPM:

OA (Office Automation, Office Automation), designed to make it easy for people within the enterprise to **** enjoy the information, and efficiently collaborate on work, OA in the human-centered and efficient collaboration in the field of enterprise management software in China will be played to the extreme, and has become the basis for the deployment of enterprise collaborative management.

Enterprise management and control is the organization of the enterprise (people) and business process (things) control, OA system emphasizes the individual-centered information collaboration, autonomy dispersal, behavioral disorder will be the information through the collaborative tools for transmission and communication, and BPM is end-to-end as the center of the collaboration (people and people, people and systems, systems and systems).

Emphasis on the enterprise from strategy to implementation to the top down process-oriented, standardized management, the importance of the global control model and continuous optimization, the management structure is usually process-based, advocating standardization, continuous optimization of the performance management model.

BPM can enhance the OA in the management of normative and control deficiencies, due to the definition of the concept of OA fuzzy boundaries, control concepts and lack of unity of technical means, with the maturity of the collaborative market, in the future may be part of the overall solution as a BPM integration.

Following the BPM will further improve the concept of collaborative management, BPM technology will become the core technology of the future collaborative products, become the enterprise cross-organizational, intra-organizational, cross-departmental, intra-departmental, personal and unified collaborative process control platform.

3, although the BPM in improving the response speed of enterprises, reduce management costs, reduce the error rate and improve the degree of automation to make up for the ERP in business operations, strategic layer of control deficiencies, but the choice of BPM and ERP integration still need to have a strategy and goals. Enterprises in the BPM and ERP integration goals of the breakthrough:

(1) to make up for the lack of ERP process control capabilities (extended and extended).

(2) the use of BPM for all types of cost approval to implement process automation, back-end integration into the ERP system.

(3) Utilize BPM to handle front-end processes such as customer leads, R&D, orders, invoicing, etc., with back-end integration to the ERP system.

(4) Use BPM to extend material procurement, BOM changes, etc., with back-end integration to ERP systems.

(5) Use BPM to realize the process control of asset cycle (purchasing, warehousing, receiving, transferring, repairing, scrapping, etc.).

(6) Sudden process control, such as for emergency order processing, emergency shipment processing, etc., back-end integration into the ERP system.

(7) Enhancement of HR processes using BPM, e.g., recruitment, onboarding, leave, and variance processes

Expanded:

OA began in China's enterprise applications can be said to be a collection of "right place, right time, right person" conditions, in the domestic enterprise management needs of the time of the emergence of the enterprise's own management conditions are not superior.

The emergence of OA greatly solved the problem of word processing, form processing, web design, e-mail, data processing, project management, including Microsoft Office, WPS and other types of distress, once became the first choice of software for basic enterprise management.

Instantly in the application of information technology gradually in-depth, information systems are many now, on the one hand, OA is also technical and experience continuous innovation, software features are becoming more powerful; on the other hand, the level of information technology in the domestic enterprises vary, for the information technology start-up stage of the enterprise for the OA is still an important choice, so the "mass foundation" stability determines the application of the software. "The stability of the decision to apply the boom will continue.

BPM into the vision of Chinese enterprises is not long, after many years of cultivation of BPM vendors, business knowledge of BPM in a period of gradual maturity.

Technically speaking, BPM is based on SOA architecture, process-oriented systems integration, including unified master data, cross-system business objects, cross-system straight-through processing, EAI, etc., to analyze and improve business.

In terms of application, its value lies in solidifying enterprise business processes, enhancing execution to improve work quality, improving efficiency, reducing enterprise costs, automating enterprise business processes, continuously improving and optimizing enterprise business processes, facilitating the transformation to a knowledge-based enterprise, and realizing and strengthening teamwork.

These diversified applications for information technology for the enterprise has a great attraction, especially in the application of information technology islands and other issues frequently appear in the situation, the application of BPM space is immeasurable.

Whether it is OA or BPM as a business process management tools in fact, the differences are still very obvious, there may be a lot of homogeneous places, but it seems that the two in the way of process management, technical composition and so on there are still a lot of differences, mainly in the following:

1, the management of the focus is different. In contrast, BPM management focuses on the full life cycle of enterprise business, OA is in the business administration and management application requirements.

2, the application focuses on different. OA focuses on the management of the organization and the people, departments and departments of the collaborative office. BPM focuses on the standardization of business processes, processes, automation, controllable and so on.

3, different objects. About the differences in the applicable object is not absolute, but the current overall application of the situation on the point of view, the OA system is mainly oriented to the internal business, information **** enjoyment, administrative office areas, applicable to large, medium and small enterprises.

While the BPM system is the first choice of large-scale enterprise business information technology, but also not limited to the enterprise, can realize cross-application, cross-departmental, cross-partner and customer business operations.

Currently on the market process products updated day by day, with the integration of mobile, cloud, social, big data applications, and gradually help enterprises to get rid of flat, unstructured management dilemmas brought about by the application of information at your fingertips, the perfect landing of the issue of the two are completely unified, the final decision of the product selection is not in the vendor, not in the CIO, not in the The final decision of product selection is not in the vendor, not in the CIO, not in the "hand", but in the essence of the needs of management with the enterprise.

The reason why both can be sought after by enterprises is ultimately derived from the increasingly strong business needs of process management, only the application of information technology in different degrees of enterprises, focusing on different, different, different investment, different goals and different in the choice of products.

With the continuous improvement of software applications, it is foreseeable that the future development of the two will be to a certain extent, "complementary", functionality will continue to improve, in the enterprise to improve the level of management, reduce costs, improve efficiency in the face of the demand for sustained power.

But on the current process application of the overall market situation is not "no worries", strong demand for suitable information technology applications need to match, the need for the market to cooperate with a variety of factors, but all the signs indicate that the reality is "not optimistic".

Macro, the economic situation continues to be in the doldrums, the "three high" problem still plagued the development of enterprises, is directly affected by the investment in information technology applications.

On the other hand, the level of informatization of enterprises is very different from the decision of the overall degree of understanding of China's enterprises informatization will not be very deep and high, which is not a small obstacle to the development of the market. Therefore, if you want to continue to promote the process management market must be in the product innovation and to meet customer demand, according to local conditions, the introduction of a high degree of personalization, high degree of matching management software, for the enterprise demand services.

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