Globalization has entered the era of 4.0, and intelligent technology is sweeping the world with more personalized, violent, uncontrollable and unpredictable characteristics, causing great changes.
Can robots replace human customer service? Can an American company rely entirely on hiring foreign employees? Will white-collar workers face the impact of unemployment? Richard Baldwin, an expert on world trade and globalization, points out in his new book Out of Order: Robot Age and Global Revolution that with the advent of the robot age and the breaking of communication barriers and language barriers, "white-collar robots" and "long-distance immigrants" have launched employment shocks, and a new professional class will be born.
However, the speed of unemployment caused by artificial intelligence technology is not balanced with the speed of creating new jobs. "Unemployment is certain, employment is never certain." The author predicts that there may be large-scale job transfer and large-scale unemployment in the next few years.
From the perspective of history and globalization, the author further points out that the scope and influence of global disorder are expanding from Britain's withdrawal from the European Union to the American election. I won't accept appointments in the future. The old rules are only suitable for old problems. We need to make preparations for new work and formulate new rules for the new economy to cope with the impact brought by technological progress and avoid global disorder and chaos.