As of December 26, 2018, the results of the annual evaluation of the insurance industry, that is, the results of the comprehensive risk rating in the first four quarters of 2018, the results of the evaluation of business in 2018 and the results of the evaluation of service in 2018 have all been released. These three sets of index systems are both independent and interdependent, **** together constitute a "trinity" of complete insurance company regulatory evaluation system.
Among the 168 domestic insurance companies, China Taipao and Life have received outstanding comprehensive evaluations, and have been rated A in operation evaluation for four consecutive years from 2015 to 2018; and AA in service evaluation for three consecutive years from 2016 to 2018, becoming a new benchmark for the high-quality development of the industry's operation and service.
"TIBOR Service" was honored with the title, and TIBOR Life Insurance was awarded AAA service rating by the insurance company.
Since the regulator has carried out classification and differentiated supervision of insurance companies, the results of the annual evaluation of the operation of insurance companies' legal entities have attracted much attention.
On Nov. 26, the CIRC announced the results of the 2018 evaluation of the operation of insurance company legal entities. There are 151 insurance companies in this evaluation, including 77 property insurance companies and 74 life insurance companies. The rating results are categorized into A, B, C, and D. Among them, A category companies represent good operating conditions in terms of speed, scale, efficiency and quality, and social contribution.
The assessment results show that including PICC P & amp; amp; Dida Procter & Gamble Insurance Co. China Insurance, Pacific Property Insurance, Ping An Insurance; c Insurance, Sunshine P & ampC Insurance, China Life, Pacific Life, Ping An Life of China, Taikang Life, Taiping Life rated A, 51 B, 6 C; 13 life insurance companies were rated A, 54 B, 6 C, 1 d, which is not difficult to find, China TICC's Pacific Life and Pacific Property and Casualty Insurance both received A grades.
Baohuiwang combed through the results of the 2015-2018 business evaluation of insurance companies, and found that five life insurance companies, Pacific Life, China Life, Ping An Life, Taikang Life, Taiping Life, for four consecutive years, the results of the business evaluation of the five life insurance companies were A. Pacific Property Insurance, PICC P & amp; Dildo P& amp; Dildo P& amp; Dildo Insurance Co. Insurance and Sunshine P & ampc Insurance, have been rated A for four consecutive years.
In terms of service evaluation results, on October 14, China Yinbaoxin released the 2018 service evaluation results of insurance companies. The evaluation results cover property and life insurance companies that have been in business for three fiscal years as of December 31, 2018, with the exception of pension insurance companies, agricultural insurance companies, health insurance companies, and policy insurance companies. *** Sixty-one life insurance companies and 64 property and casualty insurance companies participated in the evaluation.
The evaluation results are categorized into A, B, C and D according to the scores in descending order, including 10 grades of AAA, AA, A, BBB, BB, B, CCC, CC, C and D. The evaluation results are based on the results of the evaluation. There are no AAA-rated insurance companies, and 9 AA-rated insurance companies, including 3 life insurance companies, China Pacific Life, CBI Kanglian Life and Taiping Life, and 6 property and casualty insurance companies, including Pacific Property & Casualty, AXA Tianping Property & Casualty, Le Ai Jin Property & Casualty, Taiping Property & Casualty, Ping An Property & Casualty and PICC Property & Casualty. Notably, both Pacific Life and Pacific Property & Casualty were rated AA by the insurer. It is reported that Pacific Life Insurance's "Insurance Health" intelligent service ecosystem project was also shortlisted as one of the top 10 important service innovation projects in life insurance in the 2018 service evaluation of insurance companies. Meanwhile, Pacific Property Insurance's "Exclusive Claims" was shortlisted as one of the top ten important service innovation projects in property insurance.
As for the comprehensive risk evaluation index, the China Banking Regulatory Commission (CBRC) held a working meeting of the Solvency Supervisory Committee (SSC) in March, and considered the results of the comprehensive risk ratings of insurance companies at the end of the fourth quarter of 2018, which were categorized into ABCD, ABCD, and ABCD. The evaluation index categorizes insurers into four grades from ABCD from good to b
Behind the results is CPIC's responsibility and commitment to its customers.Since 2018, CPIC has been focusing on steady development under the new cycle in one hand, and making breakthroughs in filling short boards in the other hand. The life insurance "product service" model has taken a key step forward, and property insurance has made significant progress in the transformation of new kinetic energy. As of June 30, the number of CPIC customers in China reached 134 million, an increase of 7.1 million compared with the end of 2018, and the number of online service users exceeded 70 million. The number of online service users exceeded 70 million, a significant increase of 52.6% year-on-year.
As for specific measures, CPIC has taken insurance products as a carrier, further expanded and enriched the connotation and extension of insurance products, deepened the field of health and old-age care, and promoted the organic fusion of products, services and technology, so as to provide comprehensive services covering the whole lifecycle of "insurance for health" and "insurance for old-age care" for its customers. Provide customers with comprehensive services covering the entire life cycle of "insurance health" and "insurance pension". By increasing the number of high-quality services, we are creating value for our customers and becoming a new engine of growth for our life insurance business.
From 2011 to 2018, CPIC's life insurance new business value compound growth rate was 23.5%, higher than that of China Life (17.2%), Ping An Insurance (23.3%) and Xinhua Insurance (14.3%). The new business value ratio increased from 14.3% in 2011 to 43.7% in 2018, ahead of its listed peers.
Currently, China Taipao has built "Pacific Insurance Blueprint" brand services (medical services), "Pacific Insurance Wonderful Health" (health management services), "CWI Experience Center" and "Insurance Center". The "Insurance Health" ecosystem of "Insurance Health"; cooperated with France's Aubertine to plan and build six high-end senior living communities, "TAIPEI Homes". The construction of the first CPIC senior living community, Chengdu International Senior Living Community Project, has commenced, and projects in Shanghai and Dali are being actively promoted.
In addition, CPIC Life also accelerated the drive of core technology of artificial intelligence and big data, took the lead in realizing intelligence in the four major business scenarios of claims, counters, underwriting, and telephony, and integrated front-end insurance services into eco-resources such as hospitals, communities, shopping malls, schools, etc, to provide customers with intelligent insurance service experience. Its technology life insurance App comprehensively empowers the marketer team, which can realize a number of functions such as customer business support, customer claims assistance, online professional training, real-time performance query, team activity control, etc., with an average monthly activity volume.
The number of users has reached 640,000.
It is understood that "TaiWei Claims" has been on-line in 21 life insurance branches,*** counting docking 502 hospitals; small medical self-service speedy compensation has been provided to nearly 300,000 customers, 5 hours case settlement rate of more than 90%. Meanwhile, TICC General Insurance continues to deepen its service brands such as "Too Good to Pay", "Exclusive Payment", "e-Agricultural Insurance" and "Customer Day". At present, "Taihao Compensation" has been promoted and operated by more than 2,000 organizations in 31 provincial administrative units nationwide. In 2018, "Exclusive Compensation" served 360,000 customers cumulatively, providing customers with all-round risk protection support.
Financial data show that from January to November, China TICC realized original insurance premium income of 327.245 billion yuan, an increase of 8.16%. Among them, TICC life insurance, TICC general insurance original insurance business income of 206.614 billion yuan, 120.631 billion yuan, an increase of 5.60%, 12.85%. Tianfeng Securities recent research report pointed out that, as TIBOR life insurance continues to implement the transformation 2.0 strategy of "focusing on value, focusing on team, focusing on empowerment", the effect of transformation and development will gradually appear, and in the environment of regulatory control of the cost of competition, the profitability of the overall property-casualty insurance industry is in a period of improvement, and the degree of improvement of TIBOR General Insurance will be better than that of the industry as a whole. The degree of improvement will be better than the industry as a whole.
Related Q&A: Which insurance company has the best reputation in China's current insurance marketThere are three conditions to choose when buying insurance: 1, the insurance company's service (the service of claims, the agent's quality service in the later stage); 2, the insurance company's operation, that is, the earning capacity (now many types of insurance are dividend-earning, and how much dividends depend directly on the profitability of the situation); 3, the insurance company has a competitive advantage in the same industry. Competitiveness. These three points Ping An are reputable, if you have the opportunity to contact more insurance companies, you must make a careful choice! Finally, I would like to send you a sentence: Buying insurance is buying peace of mind! Not to advertise for Ping An, but I hope your life is safe and sound!