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The Spring Festival is approaching, and it's time for a family reunion. A train ticket that carries the expectation of reunion is still a matter of worry for many people. Although the official ticketing system 12306 on-line "standby tickets" function for users to "grab tickets", but it is still difficult to meet the demand for a large number of trips; many users choose to use the ticket-snatching software to buy tickets, buy "VIP packages It is understood that the pilot of the "standby ticketing service" is: before the Spring Festival, Beijing, Shanghai, Nanjing, Hangzhou, Guangdong region, the end of the end of the Sichuan, Chongqing region, all trains; after the Spring Festival, Sichuan, Chongqing region, the end of the end of the Beijing, Shanghai, Nanjing, Hangzhou, Guangdong region, all trains.

According to the relevant departments of the China Railway Corporation, the "waiting for the purchase of tickets" function is completely free of charge. Waiting for the ticket function does not charge an additional fee, the speed and success rate are better than the ticket software, each user can submit a waiting for the order, select two adjacent date of travel, book three tickets.

Lin Qianqian, who works in Beijing, has a hometown in Anhui, and her route home is a popular one. She where to travel APP purchased 40 yuan "acceleration package", and asked a friend to accelerate, and now has reached the "light-speed ticket", from the highest level "high-speed ticket" only "A step away". "Spend more than one hundred and eighty dollars to buy a ticket, can also accept." Lin Qianqian said.

"People's Republic of China **** and the State of e-commerce law" officially implemented on January 1, the past repeated consumer complaints about the sale of tickets bundled with the sale of the problem, whether or not it is effectively curbed? In the future, through these online travel website or APP, ticket software booking plane tickets, train tickets, will still encounter those bundled sales "traps"?

Beijing Sunshine Big Data Institute staff logged on to a number of online travel platforms website, experience the purchase of air tickets and train tickets in the process of whether there is a default ticking and other violations of the sales behavior. The first thing you need to do is to get your hands on a new pair of shoes or boots, and you'll be able to get your hands on a new pair of shoes or boots that you want to wear. The newest addition to the lineup is the newest addition to the lineup, the newest addition to the lineup, the newest addition to the lineup, the newest addition to the lineup, the newest addition to the lineup.

Article 19 of the E-Commerce Law of the People's Republic of China clearly states: "E-commerce operators selling goods or services should be a prominent way to draw the attention of consumers, and shall not sell goods or services as the default consent option. Article 77 is even more "rigid": e-commerce operators in violation of the provisions of Article 19 of this law selling goods, services, by the market supervision and management department shall order a period of time to correct, confiscate the illegal income, and may be imposed a fine of more than 50,000 yuan to less than 200,000 yuan; the circumstances are serious, and impose a fine of more than 200,000 yuan to less than 500,000 yuan.

The speed of the 12306 website

Constituting a certain impact

Industry insiders said that from 2012, "small workshop" type of homemade ticket snatching software, into a series of And a large number of robbing software on the 12306 website speed also caused by the impact of the impact of the purchase of tickets fair and square.

It is understood that, at present, 12306 ticket processing capacity has been raised to 15 million / day, the daily operation is smooth. At the same time, the 12306 website launched a booking "takeaway" platform, connecting transfer, train group seat selection and other new features.

In the face of the complex network environment, the challenge is not only the number of users rose. Malicious ticket scalping and other online ticket scalping and the birth of many ticket-snatching software and the 12306 system is under tremendous pressure. Industry insiders, the manual refreshing web page speed and number of times is limited, while the machine or software automatically refreshing web page speed can be set arbitrarily, it is very easy to 12306 server memory space is full.

A staff member of the Institute of Electronic Computing Technology of the Academy of Railway Science also said that if there is no ticket-scrubbing behavior, according to the network bandwidth and system capacity of 12306, it will be very easy to deal with the ordinary travelers to buy tickets, but the ticket-snatching software on the system's processing capacity to cause a more serious impact. Many "scalpers" from elsewhere to obtain personal information, and then in the ticket-snatching software platforms to snatch the personal account that individuals can not be used normally. Last year's Spring Festival peaked at 300,000 queries a second, the query volume is large, mainly because the ticket software in the non-stop brush.

Luo Qing, chairman of China Railway Yintong Payment Co., Ltd. said that the current 12306 system daily processing capacity of nearly 20 million, one-third to half of the third-party software are robbed, most of the system's processing capacity into a ticket-scrubbing software services, a lot of data processing resulting in ineffective waste. "Now the third-party software are brushing as customers, and we can not ban. A large number of vote-skimming software has an impact on the website." Luo Qing said.

Li Hongchang, an associate professor at Beijing Jiaotong University's School of Economics and Management, said there should be stricter requirements for the fairness of train ticket sales. "Ticket snatching software has caused unfairness in ticket purchasing and seized a lot of traffic resources from 12306."

Industry insiders said that maliciously registering Internet accounts and "raising numbers" is the source of the evil of the network black and gray industry, and this behavior is widespread in the Internet space, including ticket-snatching software.

The network ticket software has also become some network scalper ticket hoarding "accomplices". In September last year, Foshan railroad police in the crackdown on ticket action, found a web store selling tickets, trading personal information of citizens and other illegal activities. In the suspect's computer, the police seized from the Internet illegally purchased the railroad "12306" personal ticket account information more than 4,000, more than 56,000 pieces of personal information of citizens. According to the suspect Zhou Mou account, since August 2016 to start its illegal engaged in network ticket activities, in QQ, WeChat, Taobao and other online platforms to widely publish information on selling train tickets, in the network to search and buy others railroad "12306" ticket account, and rent ticket snatching software to snatch the tickets and hoard train tickets, to increase the price by 30 yuan to 50 yuan per ticket. The company's main goal is to provide the best possible service to its customers, and to provide the best possible service to its customers.

Improving the functionality of the 12306 system

Giving users a better experience

Despite the fact that 12306 continues to improve its functionality to give buyers a better experience, there is still a distance to go before users can expect it. In addition to users complaining that the system often "network error" "verification code error", many users believe that the Spring Festival, the National Day and other times through the 12306 system more and more difficult to buy tickets. Industry insiders suggest further improving the function of the 12306 system, optimizing the ticketing channels and functions, and giving users a better experience.

Liu Yu, who works in Beijing, is from Liaoning. Since January 2, she was on time at 10:00 am and 12:30 pm every day in the 12306 system to grab a ticket, but did not buy. After trying for four days, she purchased a full ticket from Beijing to Jilin through the Smart Train Ticket APP and got off halfway. "12306 is not good, some years ago you could still grab a ticket, but in the past two years it's all about the ticket grabbing software." Liu Yu said.

"If 12306 is well realized reservation waiting function, equivalent to the lost market pull back, the third-party ticket-snatching platform naturally lost its own market." Li Hongchang said.

Qiao Xinsheng, a professor at the Law School of the South Central University of Finance and Law, believes that there is no special law to regulate this behavior. If it is very convenient for users to buy train tickets on official ticketing platforms, they don't need to grab tickets through ticket-snatching software. He believes that the solution lies in improving the service quality of official ticketing platforms.

In addition, there are industry insiders who suggest that the public security departments actively cooperate with the railroad departments to block malicious access at the source, and that malicious ticket-scrubbing behaviors should be investigated and dealt with seriously and announced to the society on a regular basis.

(Source: Economic Reference Daily)