There is no handling fee for return air tickets during the epidemic period. According to the latest regulations of the Civil Aviation Administration of China, tickets purchased before 65438+2020128 October can be refunded without handling fee.

Relevant regulations: On June 27, 2020, the Civil Aviation Administration of China requested that airlines and their ticket sales agents apply for a refund before the flight takes off, and if the flight date is later than 0: 00 on the 28th, they should refund the tickets for passengers free of charge within the validity period of the tickets.

The Ministry of Transport announced that since 0: 00 on October 28th, 2020, 65438 passengers who have purchased tickets for road and waterway passenger lines at road and waterway passenger stations and online ticketing platforms have voluntarily changed their itinerary. If they need to refund their tickets, the ticketing unit will handle the refund free of charge, and no fees will be charged. The purchase of personal accident insurance shall be handled together.

At the same time, according to the need to prevent and control the new pneumonia epidemic, all localities should suspend the local road and waterway passenger transport lines and announce them to the public in a timely manner.

Extended data

Since the outbreak of foreign airlines' refund and change policy, many refunds have been caused by flight cancellation. This kind of involuntary cancellation generally does not charge a refund fee.

However, since the end of March, the temporary cancellation of flights has gradually eased. According to Qunar.com's data, the refund rate of the platform due to flight cancellation has dropped to 43% in March. Especially after entering the Xia Hang sailing season on March 29th, the flight plan tends to be stable, and the refund rate further drops to around 33.7%, and will further decrease thereafter.

It is worth noting that the Civil Aviation Administration has recently tightened international routes again, and the cancellation of international flights is still increasing. At present, dozens of overseas airlines have used vouchers instead of cash to refund tickets, which has caused great pressure on agents and platforms to return and change their visas and complain. Passengers need to pay close attention to the changes of refund policies of foreign airlines in time.

References:

China News Network-How to refund the ticket during the epidemic?