Jingdong customer service and SF customer service is different is the different object of service. SF customer service is SF Express side of the customer service, and Jingdong customer service is Jingdong platform customer service, these two types of customer service object is not the same, so Jingdong customer service and SF customer service is different is the different object of service. Jingdong is China's self-owned e-commerce enterprise, founder Liu Qiangdong serves as the chairman of the board of directors and chief executive officer of the Jingdong Group. It has Jingdong Mall, Jingdong Finance, Paipai, Jingdong Intelligence, O2O and Overseas Division. SF Express is a domestic express logistics integrated service provider, headquartered in Shenzhen, after years of development, has initially established the ability to provide customers with integrated comprehensive logistics solutions, not only to provide logistics services at the distribution end, but also extends to the front end of the value chain of production, supply, sales, distribution and other links, starting from consumer demand, data as a traction, the use of big data analytics and cloud computing technology, to provide customers with warehousing management We also provide customers with a package of solutions such as warehouse management, sales forecasting, big data analysis, and financial management.