1. First, communication. In addition to understanding formal and informal organizational relationships and the significance of these relationships, managers must also understand how to communicate within and between work groups in a company.
2. Second, change. Managers should not think that change is the future, to master, manage change within the enterprise, to know how to plan and implement the changes.
3, third, conflict. Managers should see that conflict is inevitable, conflict is linked to creative people as well as businesses. Managers should actively control the conflict, so that it is in the direction of favorable to the development of the enterprise.
4. Fourth, creativity. Businesses need to encourage the creativity of all personnel. How to create conditions to understand the ideas of employees? In what ways does the enterprise hinder the development of creativity? How to create a way to play creativity? These are all managers must consider.
5, fifth, guidance and training. The role of managers is to "help" people to work, rather than "forcing" people to work. Therefore, understanding and mastering the method of guidance training subordinates is necessary. The 5C monitoring and evaluation system of tax collection and management quality refers to the monitoring and evaluation system of tax collection and management quality which is based on the foothold of big collection and management and big data, and based on the perspective of management behavior of tax authorities and tax personnel, and establishes monitoring indexes and evaluation models in five main dimensions, namely, tax collection, tax service, risk control, tax inspection, self-corrections, and legal remedies, for the purpose of serving the policy formulation, system improvement, and decision-making of the leadership. Through the implementation of the 5C monitoring and evaluation of tax collection and management quality, it promotes the tax authorities to consolidate their advantages, make up for their shortcomings, and improve the quality and efficiency of tax collection and management.
6, recently, Yanling County Taxation Bureau in strict accordance with the work requirements of the Municipal Taxation Bureau, carefully organized, scientific deployment, unit linkage, strengthen the implementation, and steadily promote the quality of tax collection and management of 5C monitoring and evaluation of the work carried out effectively. First, strengthen the business training. The Bureau held a training session on the business knowledge of 5C monitoring and evaluation of the quality of tax administration in the morning of December 29, 2020, and the business backbone of the Bureau's Levy Management Unit gave a detailed lecture on the background of the introduction of the 5C levy management quality monitoring system, the evaluation method, the composition of the indexes, the main features, and the work requirements to the staff of all the relevant units and tax bureaus, and gave a detailed lecture on the module of the 5C monitoring and evaluation system of the quality of levy management, model measurement, and the content of the indicators. It also gave a detailed lecture to the staff of each relevant unit and tax branch office on the 5C monitoring and evaluation system module of the collection and management quality, and demonstrated the model calculation and indicator content to ensure that the staff of each relevant unit and tax branch office have a more comprehensive knowledge and understanding of the 5C collection and management quality evaluation system, so as to do a good job in the daily monitoring and preventive response to the indicators. Secondly, it strengthens the linkage between the units. Timely formulation and issuance of the 5C monitoring and evaluation of the quality of tax collection and management of the implementation of the main points of work, a clear definition of the work of each unit and each tax bureau, and require each unit and each tax bureau to strengthen communication, coordination, cooperation, the formation of a linkage mechanism to ensure that the quality of collection and management of the 5C monitoring and evaluation of the system is implemented smoothly. Third, strengthen the validation and improvement