1984, Industrial and Commercial Bank of China (hereinafter referred to as ICBC) was formally established. Today, with the goal of building a "digital ICBC", ICBC has comprehensively laid out innovative fields such as big data and artificial intelligence, and has continued to explore and practice in exploring new businesses and adopting new technologies. At present, ICBC has realized the integration of massive financial data assets inside and outside the bank, fully supported intelligent innovation in customer marketing, product innovation, risk control and other fields, and greatly improved its financial supply capacity to serve the real economy. Behind this, Huawei Cloud Big Data has a strong color.
Business innovation starts with data.
Liu, assistant general manager of China Industrial and Commercial Bank of China China Software Development Center, said at the Huawei TechWave Big Data Special Day held on August 3 1, "ICBC's exploration in the innovative application of big data is a process of constantly using new technologies to improve data management and control capabilities."
From the data point of view, ICBC has experienced four stages: automation, data, intelligence and ecology. At each stage, ICBC adopted the most advanced technology at that time to support business needs and development, and always walked in the forefront of the industry. In the intelligent stage, ICBC officially started the cooperation with Huawei, introduced the big data products in Huawei Cloud FusionInsight intelligent data lake solution, and built an independent and controllable big data cloud platform, which truly realized the rapid evolution of data intelligent services from post-engagement to pre-engagement.
In the ecological stage, ICBC further deepened its cooperation with Huawei, realized the integration of big data cloud platform and Huawei cloud stack cloud infrastructure, further enhanced the high availability and flexibility of big data cloud platform, fully supported the ecological construction of digital platform, and better served the transformation of digital ICBC.
Liu introduced that through the comprehensive application of big data and artificial intelligence technology, ICBC realized the integration of risk data, and took the lead in launching Rongan e-letter, a big data risk information service product in the financial industry, serving 260 financial institutions and 46,000 enterprises. The application of big data has also changed the traditional financial service model of "customers looking for services" and realized "financial services looking for users". ICBC establishes accurate customer portraits through channel transaction behavior data, and judges customer preferences through data algorithms, thus providing targeted financial products and services.
The cooperation between ICBC and Huawei began with big data, and the two sides carried out a series of joint innovations. At present, ICBC has put a large amount of data into the financial data lake based on Huawei Cloud FusionInsight. FusionInsight MRS Big Data, GaussDB(DWS) data warehouse and other products carry key financial data services, and realize operation, management and risk control in different scenarios.
The risk control system is the "lifeline" in the financial field. However, with the rapid development of financial technology, traditional risk control can no longer meet the current needs, and new technical means are bound to intervene. Big data risk control system is a new technology born under this background. With the full support of Huawei, ICBC's risk control management has always maintained the first-class level in the industry.
The ultra-high frequency real-time computing capability provided by the big data platform helps ICBC to take the lead in real-time anti-fraud prevention and control in the industry, and realize real-time fraud prevention and control of each transaction without affecting the customer experience, avoiding losses of about 9 billion yuan for customers. In addition, through the integration and sharing of risk information of the whole bank, and the precipitation and opening of the front, middle and rear mode services, ICBC has realized the end-to-end risk prevention and control of financial business, and truly achieved the goal of risk prevention and control.
Liu introduced that another purpose of ICBC's introduction of Huawei Cloud is to migrate some business systems originally on IaaS to Huawei Cloud Stack, and combine them with Huawei Cloud FusionInsight intelligent data lake solution to make it the basis of data and business platforms. This will be an unprecedented cloud migration, and the overall migration scale will reach more than 75%.
At present, the two sides are accelerating the integration of ICBC's big data technology platform and Huawei Cloud, and building a mixed containerization and storage computing separation architecture to further enhance the high availability, stability, resource flexibility and flexibility of the big data platform, and better support the needs of ICBC's full data storage, full data mining, full algorithm application and full scenario deployment. This process is expected to take one or two years. After all the work is completed, a Huawei cloud will support the operation and management of ICBC's entire business and data system.
Liu believes that the big data technology platform integrates technologies such as cloud computing, big data and artificial intelligence, which provides strong storage, computing power and algorithm guarantee for the innovative application of ICBC's data platform ecology, and is the technical basis of ICBC's data intelligence system.
Deposit and loan is one of the core businesses of the banking industry. In the past, the issuance of loans required a lot of verification work. Now, with the help of big data, artificial intelligence and other technologies, ICBC can basically lend money at the second level to help the real economy develop steadily with convenient and efficient financial services.
In the highly complex field of artificial intelligence, the cooperation between ICBC and Huawei is deepening. At present, data analysts and business experts of ICBC are greatly benefiting from Huawei's cloud FusionInsight intelligent data lake solution and the concept of "Pratt & Whitney AI". In the future, the two sides will further explore and cooperate in deeper areas such as data privacy.
Facing the future, ICBC will continue to strengthen cooperation with Huawei Cloud, and make better use of data, a new production factor, through innovative technologies such as cloud computing, artificial intelligence, blockchain and Internet of Things, and build a financial data center from the pain points and difficulties of society to continuously improve its ability to serve the real economy.
On September 23-26, 2020, Huawei will hold the 5th HUAWEI CONNECT in Shanghai, and join hands with industry thought leaders, business elites, technology giants, pioneers, eco-partners, application service providers and developers from all over the world to discuss the digital development direction of the industry, display leading technologies, products and solutions in the ICT field, share successful practices and build an open and win-win healthy industry ecology.