Normal weekends are now working, if you encounter a national holiday is not working.

According to the 2018 announcement of the 2018 vacation arrangements for the city's real estate transaction centers in Shanghai, it can be seen that Shanghai combines the work characteristics of the city's real estate transaction centers, and the announcement of the 2018 vacation arrangements is as follows:

New Year's Day (December 30-January 1, 3 days), Chinese New Year (February 15-21, 7 days), Ching Ming Festival (April 5-7, 3 days ), Labor Day (April 29-May 1, 3 days), Dragon Boat Festival (June 16-18, 3 days), Mid-Autumn Festival (September 22-24, 3 days), National Day (October 1-7, 7 days), the city's real estate transaction centers acceptance window closed.

New commercial housing and inventory of housing transactions contract online filing system closed during the Spring Festival (February 15-17, 3 days), the rest of the time the external normal operation.

Extended information:

Shanghai Real Estate Transaction Center "962269" service hotline information

With the rapid development of the real estate market, especially housing restrictions, property tax and other real estate market control policies have been introduced, real estate transactions and registration industry has assumed an increasingly significant social responsibility.

In order to change the industry's decentralized telephone service mode, but also in order to comply with the requirements of the "civilized industry", the Shanghai Real Estate Transaction Center "962269" real estate transaction registration industry service hotline came into being. The hotline was launched on April 16, 2012 for trial operation, and on June 4, 2012 for official operation.

From the original industry units nearly 60 phone to a number now, maximizing the convenience of the people, so that the telephone service more convenient, closer to the needs of the people.

"962269" service hotline by the Municipal Real Estate Transaction Center centralized construction, the integration of policy and business consulting, licensing results query, complaint acceptance and supervision and supervision, external release of the caliber of the policy, the collection of people's concern about real estate transactions and registration of the industry's hot spots, difficult issues, dealing with the "12345" industry. "12345" Citizen Hotline transfer and other functions.

The hotline not only focuses on solving the problems reflected in the public consultation and complaint, but also focuses on information collection and timely grasp of industry dynamics. Not only for the decision-making level to provide big data, but also for the relevant district trading centers and the city center to provide big data and case analysis, so as to better serve the people, and constantly improve the management of the industry and the level of service.

The hotline, in accordance with the requirements of "unified acceptance, back-office collaboration, timely response", adopts the mode of urban linkage, division of labor and cooperation, each in its own way. By the Shanghai Real Estate Transaction Center is responsible for the overall lead work, the district real estate transaction center initiative to cooperate.

The answering desk is divided into the downtown desk and the district trading center remote desk, policy and business consulting services: seven days a week (except national holidays and adjustments to public holidays) external services; daily manual service time: 8:45-16:30; the results of the query time: 24 hours a year to provide external services.

The current business volume of six district trading centers to maintain hourly remote seat connectivity, another 10 in the form of work orders transferred. The hotline platform encounters simple inquiries by the city center seat on the spot reply to the customer to close or transfer to the district remote seat inquiries to close.

Complicated inquiries, complaints, and suggestions can be handled in the form of work orders or assigned to the relevant business section (department) of the city trading center or to the district trading centers.

Shanghai City, China

Shanghai Real Estate Transaction Center - Real Estate Transaction Center 2018 Vacation Arrangement Announcement