Responsible for guiding customers to fill out consignment notes and related information, and enter the system.

Conducting telemarketing calls and assisting the manager in maintaining customers.

Responsible for the tracking and monitoring of the cargo transportation process, timely handling of cargo abnormalities and related claims.

Regularly summarize the logistics management statements, and improve the logistics operation according to the management report.

Sunfeng is a domestic express logistics service provider, headquartered in Shenzhen, after years of development, has initially established the ability to provide customers with integrated logistics solutions.

Shunfeng not only provides logistics services at the distribution end, but also extends to the front-end of the value chain, such as production, supply, sales and distribution, starting from consumer demand, using data as a traction, and utilizing big data analytics and cloud computing technology to provide customers with a package of solutions such as warehousing management, sales forecasting, big data analytics, financial management, and so on.

Shunfeng is also an intelligent logistics operator with the advantage of network scale. After years of dedicated operation and forward-looking strategic layout, SF has formed a comprehensive logistics service network with "sky network + ground network + information network", covering both domestic and international markets, and its directly-managed network is the domestic counterparts with strong network control, high stability, and a unique and scarce comprehensive logistics network system.

Shunfeng adopts a directly-managed business model, the headquarters of the implementation of the unified operation of the branches, unified management, to protect the overall quality of network operations, is the first A-share courier company to adopt the direct mode of operation.

On September 23, 2019, it was identified by the Ministry of Education and other four departments as the first batch of national vocational education teachers' enterprise practice bases.In December 2019, SF Express was selected as one of the Exemplary 100 Brands in the 2019 China Brand Power Ceremony.

On December 18, 2019, People's Daily ranked 61st in the "China Brand Development Index" 100 list.

On January 4, 2020, SF Express was awarded the 2020 Caijing Evergreen Award for "Sustainable Development Innovation Award".