I started to think the same way, usually get a telemarketer do not think about hanging up, to avoid being cheated, but in Shanghai half a month of telemarketing, not only let me change the original idea, re-examine the telemarketing of this profession, more let me realize the telemarketing work is not easy.
Before I went to Shanghai, I put a lot of resumes on the online recruitment site, but did not vote on the telemarketing, I do not know how this (out of commercial confidentiality, not to say the name of the) called me and said that the lack of telemarketing, asked me if there is no intention, I said that there is no experience, the man said that it is okay, and a simple understanding of the basics, so that he will be the basic information sent to you me.
After hanging up the phone, I have been wondering, I obviously did not vote for this company, why would you know that I'm looking for a job, but also know my information. Later went, only to hear them explain that they have joint partners, big data can be collected. This is now easy to leak the information of people, more horrible is the training of the class teacher said that the company president at any time in a person before a second to withdraw money, the next second to her bank card to steal all the money, then why not do it? Because there are laws and personal moral bottom line. Now think about it or fear, this high-tech hackers and how much in the ransacking of the money of conscience.
To say more, off-topic, and then pull back to the telemarketing.
After arriving in Shanghai, I first checked the company's address, which is true, and went to the interview at the specified time.
Because I went earlier, so not a lot of people, but one after another came more than a hundred people, really worthy of the rich and powerful company. I waited quietly, in exchange with the people next to me, I found that they did not vote for this company, it is estimated that the company is too short of people, it is a big net, the nervousness of the mood immediately easier, it seems that everyone is over to try the water.
Soon divided into groups, I went in with everyone, sitting upright and dare not have the slightest movement. The interviewer is very kind, casually asked us some questions, such as: why do you want to do telemarketing, how old is it, where is home, there is no male and female friends and so on. A **** 7 people, the last only eliminated a person, began to say will be eliminated in general, before the nervousness also disappeared. Then it is to talk about salary, get an offer, with the general company is not much difference.
After the interview is a two-day weekend, the big city is good, double break are so punctual.
On Monday, I got up at 7:00, and started a new life with excitement and longing to go to work. Waiting for a while in the subway, the subway came, really overcrowded, a few days ago did not have this feeling, a moment to work to realize what is called the people suffocated, even turn around the space are not.
Came to the company, the stewardship of the let us united to the designated place, we are sitting there, almost ten o'clock, began to distribute each person a packet of contracts, induction instructions and so on, each person also issued a laptop, really rich, and then know that all the work is required on nothing. Then follow the steps to fill in the entry program.
At noon, we arranged to another place, and then began to go to dinner, I really think that the office building next to the meal is expensive, there is no less than 20 meals, poor me this poor loser.
In the afternoon, we dawdled there for half a day, saying that from tomorrow onwards, we should first train for four days, and after the training, there is also a basic examination and speech test. A mention of the test everyone's nerves are tense, the classroom teacher to comfort us that as long as we learn well will pass, no elimination ratio, the basic questions 80 points or more over, 60 to 80 make-up exams, 60 or less eliminated. Talking 10-point system, more than 5 points will be qualified, but also give us encouragement that we will be able to pass. Then we organized to know each other, grouping, performing programs to enhance the understanding and friendship between colleagues.
The next day is the training, this training is really full of work, so that I re-recognize the position, have a better understanding of advertising. Knowing that usually open an APP appeared ads are named, called open screen brush, and infomercials, CPT, GD, CPA, etc., is really separated from the line, the new field of knowledge makes me very excited to learn so many things I did not know before, I am very carefully remembered, the class teacher said that there is no need to remember, they will be sent to the group. On the training for 2 days, the first morning to start the examination, I read the notes the night before, it is close to pass, too excited. The speech training is to listen to excellent recordings, may not have contact with this line, do not know which is the focus, feel very bored listening to fall asleep, but in order to take the test or hard to hold on. I'm not sure if I'm going to be able to do this, but I'm going to be able to do it," he said.
Almost a week of training, the feeling is very easy, but also like to do the back to know how difficult it is, two thirds of the people can not stick, automatically leave, alas ...... really do which line is not easy ah.
Monday I went to work on time, said to go down to the real phone, I looked at the computer in front of me and the phone do not know what to do, I look at the east, west, look around the people with me almost posture. Finally still muster the courage to go to the first phone call, voice and hands are trembling, or hard to push down, and then the more you play the smoother, played for a while.
The next day, we changed again, said the trial period, there is a task: trial post five days average daily call volume of 90 minutes, the number of calls is also 90, the number of effective calls 4, dispatched to the business opportunity 2. As soon as we heard this everyone began to heckle, some people think it is simple, some people think not with can be accomplished. Said more are useless, or have to go to the phone, some people just played 10 minutes to feel no fun, not what he wanted to go to quit.
The third day of the official start of the trial, we are fierce to call, trying to go first to complete the process volume, but in the afternoon, even if someone sent the business opportunities, which is to think up the process volume is important, business opportunities is the most important, and start looking for possible business opportunities, business opportunities are not so easy to find, or we do not have to be so painful. By the evening there have been ten people resigned, the rest are still holding out. The next day is still on the phone, looking for business opportunities, to complete the process of volume, almost ten people can not insist on leaving. Midway there are experienced people to teach experience, playing chicken blood, but still difficult to keep the people who left. Watching a batch of people leave, the left side of the people also left, the heart is really not a taste, and then not a taste to stick to the end of this month.
Finally, the amount of process are completed, is not sent to the business opportunities, do not want to insist on it again, the proposed resignation, when the manager asked me why I resigned, the business opportunities will also be trained, there will be, I politely declined, or go.
During this period met a small partner, especially powerful, people are also especially good, chat, process volume and business opportunities are completed, but she said think about staying here after every day to call, which is too horrible. Alas ...... truly feel that in the end can stay either perseverance is particularly strong, is the ability is particularly strong, or genuinely love this line, willing to learn.
As the saying goes, three hundred and sixty lines, line out of the top, but each line wants to do a good job is so not easy.
The days of doing telemarketing in Shanghai really let me benefit a lot, a lot of feelings, I believe that no matter what I do in the future, I will thank this half-month experience.
I believe that whatever I do in the future, I will be grateful for this half month experience.