Company management of all processes

Company management of all processes, the workplace is also some of the principles of doing, know how to interact with the workplace is also a winning magic weapon, character in the details revealed in the workplace is a lot of invisible traps, learn to manage all the processes of the company, the workplace is not you!

Company Management All Processes1

1, define the process: the user can customize the type of process to meet the needs of the business;

2, design the process: the user can use the tool to easily and simply design the workflow diagram;

3, define the rules: the user can trigger the execution of customized scripts in the process, to complete the work of a particular business;

4, Assign tasks: Users can assign work tasks, including some work tasks in the system, such as logging in, logging out, archiving, etc.;

5. Assign staff: Staff can be assigned at each work point. In addition, the manager can delegate the work to others to complete, you can also determine the staff at runtime;

6, start the work: you can select the engineering drawings or documents to be processed to start the workflow to deal with the subsequent work;

7, receive the process: Receive the process that I have to deal with;

8, the implementation of the task: you can use process mailboxes Receive and send the process, the implementation of the tasks assigned to them;

9, send the process: the process will be sent to the next node;

10, tracking the process: the flow chart nodes in different colors to indicate the current operation;

11, monitoring the process: process managers can keep abreast of the process. You can view the expired tasks , to solve the problems arising from the operation of the process .

All of the company's management process 2

1, personnel management process

The main content of the modern enterprise personnel management work of human resources planning, staff recruitment and appointment, employee training, compensation and benefits, performance appraisal and rewards and punishments, attendance and leave, personnel files, labor contract management and other aspects. Each aspect of the content, the enterprise should establish a corresponding process, the personnel work in some of the routine procedures flow, standardization, to ensure that the implementation of the personnel work in place to ensure that the work of the enterprise can be carried out smoothly.

2, financial management process

The financial sector is one of the core departments of the enterprise, the implementation of the work of the Ministry of Finance directly affects the managers can make the right decision, but also affects the other departments of the enterprise's work process. In order to make the work of the financial sector more quickly and efficiently, the financial sector to use the process-oriented view of financial management.

3, market research management process

Market research and forecasting is an important part of modern marketing activities, as the starting point for marketing activities, which is useful for enterprises to make scientific decisions. Therefore, as a business manager, should pay attention to and establish a set of effective market research process.

4, product development management process

Excellent product development process can shorten the product development cycle, improve product development productivity, improve product life cycle revenue, reduce development waste, enhance market competitiveness, and can improve the utilization of research and development resources, reduce research and development costs.

5, procurement management process

Procurement management, including procurement planning, procurement requisition issued, implementation, receipt of goods, inspection and warehousing to the procurement settlement of the whole process, the Procurement Department of the procurement process of logistics movement of the state of the various aspects of the tracking, monitoring, in order to achieve the implementation of the process of procurement activities of enterprises scientific management. The company's business is based on the idea that it is the best way to manage the business.

6, production management process

The establishment of a perfect production management process, can effectively solve these problems, reduce the production of management work in the unnecessary links, to provide production efficiency, and thus enhance the competitiveness of enterprises.

7, warehousing management process

In fact, warehousing in the business process has an inestimable role, it can regulate the procurement, production, sales and other links due to the supply and demand varieties and quantity of inconsistencies in the changes that occur, so that the production, sales, purchase of various links can be smoothly and effectively connected, is to achieve the overall effectiveness of the enterprise. The company's main goal is to provide a solid foundation for the overall efficiency of the company.

8, sales management process

The sales process is a part of the entire enterprise process, the upper connection to the marketing process (customers), the lower connection with the order management process (internal). These three processes are closely linked to other processes in the organization, and form an important part of the internal and external customer processes.

Therefore, sales management is the top priority of enterprise management. Therefore, the development and implementation of good sales management process in line with the characteristics of business development, not only can make inexperienced sales managers to grow quickly, improve their management efficiency, and sales management work related to other major management issues can be resolved, so as to effectively improve the performance of the enterprise.

Company management of all processes 3

First, the identification of the environment

The environment is the implementation of enterprise-wide process management of a basic premise, including internal and external aspects. By analyzing environmental factors, we can develop appropriate process management strategies.

The main internal environmental factors include company strategy, business structure, organizational structure, job configuration, rules and regulations, forms and reports, the degree of information technology, management culture, team maturity and so on. In an enterprise, if these factors do not have a clear standard, or the model is plausible, there is a process to drive the internal factors of standardization and upgrading of the process, if these factors can be followed, then the process management of the groundwork will be more solid, the starting point will be higher.

The main external factors include, macro-environment, industry environment, policy regulation, technological advances, market environment, market-driven, substitution, suppliers, competitors, customer demand and so on. For an enterprise, these factors if the development of the enterprise caused by the challenge of larger or more prominent, there is a change in the organization or business model to adapt to the external environment of the process, process management can be combined with the adjustment of the organization or business model, do not have to carry out a full-scale. If the short-term impact of the above factors on the enterprise is limited or not a big challenge, the enterprise is fully capable of accepting these challenges, process management can be more comprehensive, at least through the rationalization of the process to improve customer satisfaction, resolve internal conflicts, and improve employee satisfaction and other aspects of the substantive improvements.

Second, a clear goal

Any management work is to serve a specific goal and a specific object, process management is no exception.

Simply put, there are two goals of process management, one is to improve the operational efficiency of the organization, the other is to strengthen organizational control. These two goals are not contradictory in the actual implementation, not because of the emphasis on efficiency and loss of control, the same can not be because of the emphasis on control and affect the efficiency of the enterprise organization is in this seemingly contradictory incentives and constraints in the framework of continuous development and progress.

The service object of the process can be for different management levels, such as senior, middle and grass-roots, may also be for a department or system, such as the financial sector, human resources department, marketing system. Different service objects, determines the process level division of the degree of expansion, such as the service object is a high-level, the process can be subdivided to the second level, the service object is the middle level, the process generally need to be refined to the third or fourth level, for a department or system of the process level or even refined to the fifth level, sixth level or even more. One point that needs to be emphasized here is that process management is not the finer the better. As we all know, management is costly, and any management action will involve different degrees of company costs, which will greatly affect the deepening of process management work.

In recent years, we have found that in management practice, most of the goals of process management work will be combined with strategy, group control, information technology, internal control systems, risk management and other management topics. The process management system, which is born out of internal control and risk management, is clearer and more complete in its vein, and is more conducive to the understanding, acceptance, promotion and implementation of the enterprise, whether in terms of the process structure, process expression, systems and forms involved, not to mention that this process system (control activities) is itself a service for the accuracy of the financial statements, and at the same time takes into account the security of the assets, the validity of decision-making, and the activity of compliance. The system is clearly superior to other systems in the industry in terms of its effectiveness in practice.

Based on the rigor, systematic, advanced and scientific requirements of the whole process management for the construction of the process system, so here we prioritize the recommended process management system based on internal control or risk management, but the application needs to be combined with the process management of their own characteristics to be amended.

Third, establish the concept

Process management and functional management of the biggest difference in the concept.

Process management means establishing a philosophy of customer service, while functional management emphasizes more on hierarchy and rules. This is the general law of management, no matter how you go to emphasize the function of service, as long as your organization is a functional organization, you can not get out of this general law. However, process management is different, process management advocates the flattening of the organization, especially after the introduction of new communication tools such as WeChat, microblogging, mobile communications, the flattening of the organization has no technical obstacles, each process can be a small ecology, each process can be a self-organization, the productivity and relations of production so in the details of communication and coordination of an activity to play a complement each other's role.

The concept of customer service has two meanings, one is to serve external customers, that is, the procurement of our products and services to the group, which is well understood, but also natural, after all, the customer is God. And the other is to serve internal customers, that is, we need to provide support and output results of the ` that group of people, no matter how high or low you rank, you have to be like the service of external customers, careful and meticulous service of your next link of everyone, because they are also your customers, you provide the efficiency and effectiveness of the activities will directly affect the efficiency and effectiveness of the next link of your a careless or ulterior motives can cause the next link to procrastinate. Your carelessness or ulterior motives will cause the next session to drag on or fail.

Fourth, build the structure

Build the process architecture and design process catalog is a systematic project.

This stage of the work is so important, because it is the top-level design of the entire process system, the design of the process building will be beautiful and attractive, the design of the process building is not good, although the process building will not easily collapse, but also because of the ugliness of the management and participants to lose interest.

A process architecture covering the whole process contains three aspects, serving three areas: the first aspect is the strategic development class process, mainly serving the company's board of directors and the community, the second aspect is the core business class process, mainly serving the market and customers, and the third aspect is the operational management process, mainly serving the core business and the operational layer. The three major types of processes cooperate with each other, *** with the same to promote the formation of the company and the development of business, they are the company's nerves and blood veins, quietly flowing in the company, dominating the movement of the various functional subjects, so that the company as a legal person like a natural person stands in the world and does not fall.

Sorting out and designing a process catalog based on the full process architecture described above is relatively easy. One of the important lessons is that although the process architecture and process catalog has a generic general format, but in practice, or as far as possible with the enterprise characteristics and industry characteristics of the organic combination, especially at the core business level, more familiar to the industry to name the way and the rules, so that the design of the process catalog is easier to understand and accept, to be more vital. As you can see in the figure below.

V. Describe the current situation

After the process architecture and process catalog are completed, the next step is to understand the actual operation of each process system in detail.

Simply to understand, the process is what people based on what premise, what resources to input, what activities to provide, and what the output of the continuous process, and through a combination of a series of activities, to achieve specific management objectives. According to our understanding, there are four main ways to describe the current status of the process in the enterprise, template type, information type, interview type, questionnaire type. Template type and information type some closed-door suspicion, we do not discuss here, here we focus on recommending interviews and questionnaires.

Six, perspective process

A simple understanding of the process perspective is to draw process maps, that is, to make those invisible to the touch of the business process visualization.

There are many ways to draw process maps, mainly OFFICE software and process-specific software, is now widely accepted or the realization of the more ideal way is the VISIO tool.

The basic skills of flowcharting are as follows:

Start with a high-level process, if necessary, to the next level of the process, to clarify the relationship between processes.

Determine the beginning and end of each process (keep the focus).

Label each activity with the responsible position.

Identify key inputs and outputs (documents such as forms, files, etc.).

Use standard flowchart symbols.

Identify process and technology improvement opportunities during the process or at the end of each sub-process.

Be detailed enough to identify inefficient activities.

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VII. Focusing on Priorities

Management is hard to get to the point if the Fan is going for something peppered, and the same is true of process management.

Even with full process management, it is important to identify some management priorities in the process, and to keep testing the process to come up with more valuable management issues, and even board issues. Obviously, some issues are resolved in day-to-day discussions and communications, while others must be referred to the company's management for resolution, and those that are referred to the company's management or even the board of directors for resolution are exactly where our focus should be.

In the process of promoting process management work process, we often discuss with the management of such a theme, the focus of our work is to dilute the drawing of process maps, but should put more energy into the review of the current state of the business, to improve the management measures to improve the efficiency of management and the implementation of the effect on the short-term impact of the efficiency of the links effectively refined, very favorable to promote the mechanism of research and The company has also been able to develop a variety of management improvement measures.

Eight, optimize the process

Koban understand the process optimization of many ways. I understand process optimization contains at least three layers of meaning.

The first level is standardization, that is, the combination of those activities that existed in the past in the verbal to standardize and visualize, for such activities to find the legal basis within the company.

The second level is formalization, or results-oriented, whether it is an activity step, or a complete process, there must be inputs and outputs, and through continuous improvement of the output standard, so as to gradually improve the business capacity and level.

The third level is informatization. In this era of focusing on data activities, our management work should accumulate data as much as possible under the premise of conditions, and make practical actions to improve management work through data analysis. This also seems to have the shadow of enterprise management through big data, although big data on enterprise management and business model in the end can play what kind of decisive improvement, we do not know, but this should not become our business organization to embrace the constraints of big data, we can start from the little things, when big data and enterprise management is really combined when we are not completely unprepared to completely lose the The rhythm.

9. Publishing the manual

Doing management is not a fad, it's about being able to land and last.

After the new process to determine out, the need for further clarification of the process owner, if the management of change to promote the strength of the case, or even directly change the hierarchical structure of the management, and the process owner to replace the traditional functional hierarchy, the appointment of a number of process managers or process director, so as to strengthen the status of the process management and the value.

The company's management needs to hold a process release meeting to formally promulgate the new process manual. The promulgation of the new process manual means that the process design work is basically over, while marking the process implementation work has just begun.

In order to ensure the dynamic adjustment of the initial documents, a trial run of six months to a year is usually launched, during which all documents can be adjusted, provided that they are problem-oriented and business-oriented, and prohibited against the documents themselves.

Tenth, shaping the culture

Enterprises to introduce any management methods or tools for internal staff are new things, if you want to take root, must be organically combined with the company's culture.

Enterprises to determine the start of the process of management work at the beginning of the mark of the process of this tool, the idea of methodology, began to be rooted in the body of the enterprise organization, implanted in the good will take root, implanted in the bad will also wither and die. In addition, we put forward the combination of process and culture, does not mean that the mission vision values of the fundamental shake, but to let the process of thinking, methods, policies, etc. into the management of the actual work.

Even more directly, when the enterprise management encountered any problems, management will propose to use the process of thinking to sort out the problem, and through the process of optimization of ways and means to systematically solve the problem. This, we can further develop a series of thematic cultural activities related to process management, when the process inside and outside the company up and down to become the after-dinner mantra, I believe that the process of improving the management of the ultimate purpose is really achieved.