As a result of the rapid development of the Internet, work and personal relationships have become tightly connected, both in time and space. During this epidemic, companies have been able to connect to their employees anytime, anywhere, through various digital means, scheduling work, working online, and interacting in real time. As a result, this online work has become a new mode of work in the current workplace.
The Necessity of HR Digital Transformation
With the changes brought to the whole society and business logic by digital technologies such as the Internet, big data, cloud computing, and so on, the digital transformation of enterprises has become a new wave. As a participant and promoter of change, the HR department of large enterprises needs to quickly respond to various challenges from business, talent and experience:
Business transformation : emphasizing agile and automatic work styles, more streamlined business and operation models, and focusing on predictive risk prevention and control;
Talent transformation : attracting and motivating high-end composite talents, tapping and reserving hot new skill talents, and Identify and promote existing core talents;
Experience change: enhance the work experience of employees, activate and stimulate the new generation of employees;
In the face of these challenges, human resource management needs to be transformed accordingly, and to promote management enhancement, business transformation, and collaborative management through digital means.
HR transformation and upgrading strategy
HR informatization upgrading
HR managers need to connect COEs, HRBPs, SDCs, as well as departmental managers and employees through new technologies such as mobile, cloud, and business intelligence, to promote HR innovation, as well as "R&D design" and "operation support". "Operational support" and "business needs" require the provision of big data analysis and prediction, rather than just improving information technology or office efficiency as the goal
Upgrade of human resources data processing capabilities
Human resource managers need to have a series of skills such as data mining, collection, analysis, prediction, modeling, verification, optimization, and improvement of management, in order to effectively allocate resources for external economic, social resources, business management, human resource management, personal and employee data.
Build end-to-end HR operations processes
Based on the online digital management platform, companies should reposition their HR operations management processes. In the process of sorting out and perfecting the process, they should fully understand the value that digital technology can bring to the operation and management of the enterprise, and embed the business process into the digital system platform through the system process, process form and form informationization, so as to realize the efficient operation of business integration, data archiving, process automation, and intelligent communication.
Intelligent service for employees
Build an intelligent digital service system that covers the entire career cycle of employees from accepting an Offer to leaving the company, and with the help of artificial intelligence technology, provide employees with an omni-channel, highly perceptive, and strong experience of the ultimate digital experience. Not only can it automate HR management activities, but also input and output data faster and more accurately than employees.
Digital transformation of human resource management needs to start from the top-level organizational structure, with informationization upgrading and data capability upgrading as the starting point, human resource operation transformation as the strategy, and platform management as the support, to create a closed loop of digitalization of human resource management. The purpose is to comprehensively improve the digital capabilities, so that "digital thinking" throughout the enterprise and "people" related to all aspects of operation and management, for the enterprise in the digital transformation of the key elements "people" empowerment. "The company's business is to provide the best possible service to its customers.