Everyone has a different perspective on what is good or bad!

In my personal experience in the field, you should look at it from four aspects!

First: the line is good

First of all, the line of the outgoing call is no different from our usual goods. There are manufacturers who ship directly, but this is rare. There is the first level of wholesale, there is the second level, and the third level, and finally to the retailer's hands. Outbound lines are the same, there are many companies that claim to have first hand lines, but in reality the vast majority of them are not first hand. If you want to know more, you can pay attention to the new course of communication this public vertical number, which has a professional customized for you.

Secondly, the quality of the N-hand line is actually not a problem, because no matter how many hands, the product has always remained the same, only a few more layers of the reverse. However, there will be two problems, one is that you have to spend more money, which is obvious, you have to make a little bit on each hand. The second is the possibility of miscommunication when it comes to problems, there's no such thing as absolute stability in this world, and when there's a problem with the line, getting a response will be slower.

Second: the system is good

The main purpose of the outbound system is to solve the problem of high-frequency, which is undoubtedly. But in addition to this, there are many other features that are very useful.

For example, call recording function. Our system can be saved for 90 days in the general industry, and 180 days in some industries. There are many purposes, on the one hand, this can be excluded from some of the black and gray projects, because once the operator found that they will stop their seats, naturally, these unhealthy projects will be excluded from the outbound call industry. On the other hand, the main thing is to facilitate our salesman to listen back, so that we can better follow up with the customer, in order to better grasp the customer's intention.

For example, the number filtering function. It automatically filters out downtime, automatically filters out high complaints, and filters out multiple calls with no value, etc. This greatly saves the salesperson's time. This greatly saves the salesman's time, and also greatly reduces the probability of being blocked, which is extremely helpful for daily work.

For example, CRM customer management, the customer will be classified into different groups, has played, intent, no intent, notes, etc.! This is far more efficient and clear at a glance than blindly typing or manually labeling.

Third: good service

Before you buy you a hundred polite, flattering that is not called good service, good after the purchase that is good.

We arrange special one-on-one training for new customers, to ensure that there will be no operating errors lead to problems until the customer is fully familiar with it. Later on, if you are marked, we will arrange to clear it to ensure that the customer's connectivity. If it is blocked, we will arrange to change the line, so we can guarantee that 100% of our lines will not be blocked, because even in the unlikely event that it is blocked, we will replace it as soon as possible to ensure that there is no delay in the normal work of everyone.

The above is my personal experience in the field of a bit of caution, write a bad place to welcome you to criticize and correct, out of the call problem is not clear at any time to ask.