Drop Chauffeur sop6.0 service process is as follows:
1, according to the company's scheduling phone number to note down the contact person, the contact person's phone number, and the customer's appointment time and detailed address. Understand the customer chauffeur-driven car models (old and new), the number and number of people.
2, ask the price, whether to ask for an invoice, the implementation of the customer payment method. Immediately find the fastest, most cost-saving transportation route.
3, on time to the reservation place to contact the customer. Note: In the case of several people **** with the single must wait for the single staff to arrive before contacting the customer, such as in the case of the customer out early to go and it is too late to contact with the employees who have not yet arrived, please contact the company immediately, and then on behalf of the guests to go first.
4, after meeting with the customer to look at the car, found that there is damage should promptly inform the customer. Meet waiting to be patient, within forty minutes shall not urge the customer.
5, according to the business varieties of services and negotiations with customers, and customers sign a car driving service agreement. Record the initial kilometers before starting and inform the customer in order to charge. Ask the customer to sign at the acceptance of the agreement.
6. Record the initial kilometers before starting and inform the customer in order to charge. Ask the customer to sign the acceptance agreement. Vehicles should be driven with extra care, carefully observe traffic regulations, such as the violation of traffic regulations and accidents and casualties are the driver's personal responsibility.
Features of Drip Chauffeur
1. Focus on user safety and trust
Every Drip Chauffeur driver undergoes multiple vetting and training to ensure that they have a legitimate driver's license and excellent driving skills. Moreover, DDT provides high insurance coverage for each chauffeur to deal with unexpected situations and ensure the safety of users. In addition, DDT Chauffeur also provides 24-hour customer service, which can promptly solve the problems encountered by users in the process of chauffeuring, and increase the user's trust in using the service.
2, to provide a high-quality user experience
Through the drip chauffeur APP, users can easily realize a key call chauffeur, without waiting and cumbersome reservation process. Meanwhile, DDT DaiDao also provides a variety of payment methods, such as WeChat payment, Alipay payment, etc., which is convenient for users' settlement operation. In addition, DDT DaiDiao also supports multiple cities to DaiDiao service, users can enjoy the same high-quality DaiDiao service in different cities, so as to meet the diversified needs of users.
3, with a strong information technology and big data analysis
Drop Dolby uses advanced information technology to predict passenger demand, optimize route planning and other functions to improve the operational efficiency of the driver and the user's travel experience. Meanwhile, DDDI also analyzes user travel habits, geographic distribution and other data through big data to continuously optimize its services and provide users with more accurate and personalized chauffeur services.
Refer to Baidu Encyclopedia-Drop Driver for the above content