The theme of the Spring Breeze Action for the convenience of the people and modernization of services.

The State Administration of Taxation (SAT) issued the Opinions on the Spring Breeze Action for Facilitating the People's Taxation in 2023, with the theme of "Doing Things to Benefit the People and Modernizing Services", and carried out the "Spring Breeze Action for Facilitating the People's Taxation" for the 10th consecutive year. The "Spring Breeze Action" for the 10th consecutive year under the theme of "Doing a good job of benefiting the people and modernizing the service".

This year's first batch of measures focuses on taxpayers and contributors' "urgent, difficult, worrying and hopeful" matters, and the first 17 measures for facilitating people's tax and fee payment in six areas will be launched, and a series of successive measures will be launched in batches, so as to effectively do practical things for taxpayers and contributors to solve their problems, to create a high-quality business environment for taxation, and to contribute to the construction of a modernized socialist country by making a good start and a good step. The tax force will contribute to the construction of a modernized socialist country in a comprehensive manner.

As a service brand with distinctive tax characteristics, the Spring Breeze Action for Convenient Taxation has been carried out since 2014 to serve both the overall situation of development and the micro-principal.

By the end of 2022 the State Administration of Taxation had cumulatively launched 54 categories of 197 items and 523 innovative service initiatives, and tax authorities around the world had refined and launched more than 40,000 supporting measures, with tax services becoming more and more refined, intelligent, and convenient, and the sense of experience of tax payment becoming more and more better, and taxpayers and contributors becoming more and more satisfied, more and more compliant, and gaining a sense of satisfaction.

Measures to Facilitate Tax and Fee Payment

1. Improvement of Response to Appeals

Organize and carry out the collection of demands from taxpayers and fee-payers across the country, respond positively to reasonable appeals, solve the problems of taxpayers and fee-payers, and improve and enhance the work of tax and fee payment services. It has also carried out the pilot project of "Tax Direct", continuously optimized its service strategy according to the behavioral habits of taxpayers and fee payers, explored the launch of related service products, and effectively improved the service experience of taxpayers and fee payers.

2, the implementation of policies to improve efficiency

Strengthen the preferential policies of enterprise income tax publicity and counseling, innovative policy services and management, to help taxpayers fully enjoy the policy dividends. We have broadened the scope of priority tax refund recipients for individual income tax remittance to further enhance taxpayers' sense of achievement. The 32nd National Tax Awareness Month was carried out in-depth, and taxpayers were actively publicized and counseled on the relevant policies and measures for facilitating tax administration.

3. Fine service upgrading

Taking advantage of the role of tax big data, we continue to utilize the function of "National Taxpayers' Supply Chain Query" to actively match up enterprises and help them resume work and production. The company is also exploring the provision of intelligent response services for natural persons on a priority basis, and continuously improving the level of intelligent consulting services. In conjunction with the promotion of digitized electronic invoices, the company has launched a pilot project on visual answering of technology and applications to provide taxpayers with more intuitive, accurate and efficient consulting services.

4, intelligent tax handling speed

Establishing and improving the national unified tax credible identity account system, and facilitating taxpayers to handle business through multiple channels. Supporting taxpayers outside the country through online filing and other means, relying on the horizontal networking system of the fiscal and tax bank and the RMB cross-border payment mechanism.

Directly using RMB to pay taxes across the border. In the digital RMB pilot areas, promote the realization of digital RMB payment of taxes and fees, enrich the application scenarios of digital RMB, and meet the diversified tax payment needs of taxpayers and fee payers.