Zhengzhou grid service management system by the social work committee of the municipal party committee of zhengzhou, zhengzhou city social construction leading group office to lead the implementation of zhengzhou city to promote the grass-roots urban grid service management system construction work is mainly based on three considerations

1, based on the objective need to adapt to the situation;

2, based on the satisfaction of the people's new expectations;

3, based on the need to adapt to the current economic and social development of Zhengzhou City, showing the characteristics of the stage.

Zhengzhou and other cities across the country, as in urban management, social management, social security management, the emergence of sudden, risky, contingent, uncertainty characteristics, in the people's service needs, interests of the people's aspirations for a new life and the new expectations of society, showing a diversified, personalized, diversified, differentiated development trend, the government's service management means, effect, Quality and level of government service management means, effect, quality and level have put forward new requirements.

In 2004, Zhengzhou took the lead in the Jinshui District to promote grid-based urban management, to 2014 to promote urban management grid, social service management grid, social security grid integration of the three nets, and gradually expand the extension and deepen the enhancement of the 10 years through an innovative pilot, comprehensive promotion, expansion and extension of the integration of the enhancement of the four stages of development, and continue to achieve new leaps.

Zhengzhou City to promote the grid service management system to the community as the basic unit, the city divided the service management grid 108,000, the city has formed a horizontal to the edge, vertical to the end of the full coverage of seamless management grid. Strengthen the team construction, the existing community workers, various types of coordinators, street and town cadres, resident group leaders, building team leaders, etc. were fully integrated, in accordance with the full-time strength of a member of the grid, a member of the professional strength of the grid, part-time strength of a grid of the principle of multi-member staff, so far equipped with a grid member of 1.2,000 to ensure that once around the big things and small things, at any time and any place for the people to solve problems. Integration of public security, fire, transportation, urban management, law enforcement, environmental protection, civil affairs and other departments and community units of the video system, and the development of mobile video systems and handheld mobile terminals, to achieve the information resources *** enjoy, the regional grid service management all-round, full-time, full coverage.

In addition, call hotlines have been opened to realize round-the-clock service management. It is clear that the lead unit is the Office of the Leading Group for Social Construction, which is responsible for the city's gridded services in collaboration with the Office of Capital *** Governance and other departments.

Optimizing the workflow, improving the information system, rationalizing the relationship between sections and blocks, improving the operation mechanism, and strengthening performance assessment. Zhengzhou City to promote the grass-roots urban grid service management system construction work for 10 years, extending the service tentacles, and effectively enhance the level of accurate service. Problems are solved at the grassroots level, and conflicts are resolved at the grassroots level, which meets the service needs of residents and strengthens the stable foundation of social harmony. Started to establish a big data service system, effectively promoting the integration of information resources, and actively promoting the resources ***share, information ***share, and gradually breaking down the information barriers between departments.

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